Posts Tagged ‘Windchimes communication’

Getting the best out of your online video

Monday, April 6th, 2009

I love YouTube. I think it is a brilliant concept and has given an avenue for self expression like no other. A random search on YouTube will reveal videos ranging from the truly useful to the sincerely bizarre. Some of my all time fave videos on YouTube include Where is Matt, everything from Common Craft and Bridal Skincare (what can I say… I am partial!). Infact Where is Matt with hits to the tune of 20,057,638, has got so big that Visa used it for their traditional TV campaign! Three cheers to the power of online video…

In India too one can see companies making the shift, with brands like Fevicryl owning a vault of over 50 DIY videos, each serving the purpose of helping a consumer understand how to use the product.

Now that marketers are increasingly planning to invest on online videos to reach out to their consumers, they also need to understand how to get more people to watch these videos.

There is many a fantastic video out there, with the creators asking themselves…why the hell aren’t people watching it? The answer my friend… your video needs a crucial ingredient called ‘virality’. It is like any movie or book. It might be brilliant but it needs to be seen, shared and talked about to become truly fantastic.

One needs to remember that just because you have made it and put it up, people will not automatically come to view it. A good amount of hard marketing work needs to be put in to make a video a viral hit. Here are a few tips on how to make your video deliver for you online:

Really really really good creative: There is no escaping that. A great idea is a good starting point to make your video go viral. Ask yourself… if you were the target consumer would you watch it?

Plan well: Figure out where your target consumer for the video is online and chalk out a detailed plan to reach out to him or her

Seed wisely: Make sure your videos are seen in places where your target consumers are. So if it is a skincare video make sure it is in the video library of skin care communities on Orkut or Facebook, where it is more likely to be viewed and shared by skincare enthusiasts.

Engage with Influencers: Identify the influencers for the category your brand is present it. Get in touch with those bloggers and community owners to view the video and share it if they wish to. Their circle of influence is big enough to help the video spread wider.

Choose smartly: Choose a video site that appeals to the targetted consumers of your video. So if it is an entertainment video meant for young men a Bigadda with a largely male audience skew might be the way to go.

Use Your Social Presence: Lastly share it with your online social network. Status updates are a great way to put your video out there.

How do you measure success of your online video?

Well honestly there is no set measure. If it is a generic youth category like jeans and if there was an interesting online video built around it, chances are it would have gathered a million plus videos if not more. However if it is something of a specialist nature like CAD software, it would garner views only from a limited audience with a maximum number of hits of say 10,000.

So would you term the CAD video an online disaster? I don’t think so. It has done the job it was meant to. Reached out to the limited audience that exists online for it and communicated the key messages. So mere numbers might not be an indication of success after all. Would love to hear your views on how would you measure the success of an online video…

The true mark of success can sometimes be, when an online video that you have created makes it back to you! Till that happens keep at it my friend.

Statistics on Indian Social Media Landscape – Part 1

Friday, January 2nd, 2009

Windchimes wishes its readers a very exciting and adventurous 2009

There is absolute dearth of statistics on social media with respect to India or Indians. It is important to understand the prevalence of social media in our lives. There are studies indicating that close to 40 mn Indians are online. But really nothing beyond that!!

So what are these people doing online? How important is social media to them? How do they consumer social media? How is social media impacting the purchase behavior? How can marketers leverage social media platforms to reach out to their potential consumers. We carried out research to find out answers to these questions to help us understand and give an insight from an Indian context.

The research data that we are presenting is representative of 3 Indian cities; Mumbai, Delhi and Bangalore. While we have received responses from people from other cities but they weren’t statistically significant. The responses have been collated as whole and not individually of 3 cities.

Details of the respondents:

Total respondents – 105

Cities:

Mumbai – 40

Delhi – 40

Bangalore – 25

Gender:

Males – 60

Females – 45

Age groups

18-24 yrs group – 40

25-35 yrs group – 65

Objective of the research:

1.To understand the significance and role of Social Media in current scenario

2.To map out the current usage pattern of social media of Indians

3.To study the impact it has in our purchase behavior

Part 1: Significance of social media in current scenario:

Q1) If you had 30 minutes of time, which activity would you be most likely to do?

© Windchimes Communications Pvt Ltd

© Windchimes Communications Pvt Ltd

Surfing Internet scored as the 2nd most medium to be used in spare time overtaking reading newspapers or listening to music. Even when the users have only 30 minutes, they would rather go online than put on their MP3 players or read a newspaper, clearly indicating that Internet / Social media is highly involvement and captures the imagination.

Q2) Which medium do you use when you want to get ””””news””””?

© Windchimes Communications Pvt Ltd

© Windchimes Communications Pvt Ltd

Q3) Which medium do you use when you want information on new products or services?

© Windchimes Communications Pvt Ltd

© Windchimes Communications Pvt Ltd

Q4) Which medium would you use to find out about latest trends?

© Windchimes Communications Pvt Ltd

© Windchimes Communications Pvt Ltd

The replies to Q2, Q3 and Q4 clearly indicate the significance online medium has in our lives. Websites, Blogs, Social Networking Sites, Wikis etc clearly are becoming the places to look first – whether it is about new products or about new trends.

Companies and brands will need to have significant online presence to ensure that users find them when they are searching or researching online. Mere website presence won””””t be enough – but it will require presence in communities, discussion forums, blogs, networking sites etc.

The presence will have to be genuine, value adding and continuous. There is no end date to it. Also it has to be value adding for user to referring and recommend it to his friends. Companies will have to indulge in the social media marketing

Click here to go the second part of the study.

Online videos in times of Economic Slowdown

Tuesday, December 2nd, 2008

Videos are an integral part of our communication. The impact of Audio Visual content is far more effective than Print or Radio or Outdoor as a medium. The problem lied in the cost of making videos and importantly airing them on TV channels.

All that underwent a change thanks to YouTube that first introduced a platform for user generated videos to get uploaded online. Users found a channel for themselves to express their thoughts, opinions or just their most memorable moments. Working on the basic human premise of ‘15 minutes of fame’, the concept caught fancy and soon there were millions uploading their videos for people to watch. As on Mar 2008, there were close to 200,000 videos being uploaded every day!!!

Like every concept, the users and the medium matured with time. The videos moved away from purely being ‘fun stuff’ to ‘educational’ in nature. People explained concepts, technologies and processes with the help of videos. YouTube provided people the medium to express themselves, teach others and use individual expertise for benefit of all. Google spotted the opportunity and bought youtube for a price that every entrepreneur turns an entrepreneur for.

As users increased (as on Mar 2008, there were 78.3 million users on youtube alone and by then there were several video sharing sites up), brands started realizing the opportunity the medium provided. Many cult brands like Nike, Dove, Coke nature of videos that got high consumer engagement and leveraged the medium to their advantage. Unfortunately in India, most marketers have restricted the use of this medium to uploading their TVCs on it (a rather traditional approach). No problem with that too as whatever hits that came that way can be treated as bonus!! But there are so many more benefits this medium can provide:

  • Duration: There is no more 30 sec bondage that the Brand Manager or creative guy needs to live with. The average youtube videos are 2.46 minutes long.
  • Odd video secondage: With the way media channels operate, most TVCs have to be made in jumps of 5 seconds. So the TVCs are either 15 sec or 20 sec or 30 sec or 45 sec or 60 secs film and never 28 sec or 37 sec. There have been innumerable times when the marketer is struggling to cut those extra secondage to put his TVC in the required time slot. In online videos, your brand video could be 1.07 sec and it wouldn’t matter.
  • Educational in nature: Online videos can be good medium to educate the consumer about ‘New to the World’ kind of product or any new product or service introduced by the company where there is a ‘process to be explained’.
  • Free to air: There is absolutely no airing costs online. The ads can be uploaded on all the active video sharing sites which screen that ad when the user clicks the play button any number of times. Obama’s videos got close to 20 million hits on his Youtube channel.
  • Costs: The production costs are far lower for shooting online videos. Small brands can optimize on this and produce several ads in a year to communicate fresh message to its viewers
  • Real views: The no of views captured by all the video uploading sites are calculated only if the viewer watches the video. Unlike television, where you can never be sure whether the viewer has changed the channel during the break or walked away to get chips from the kitchen.
  • The presence is forever: Unlike a TVC, the brand video once uploaded on Internet stays forever. It operates on the 24 X 7 X 365 X ‘Until that site shuts down’ formula.
  • Customization: As the production costs are low and airing costs practically zilch, brand managers can make several ads catering to wide section of audience. In the traditional media, the marketer has the play the same ad on a niche channel like Discovery as well as mass general entertainment channel like Star Plus

Indian Case Study:

An Indian Skin Care Clinic called Kaya experimented with creating online videos and met with success for their Bridal Glow package. Read the case study here.

Read more about Social Media and Social Media Marketing for marketing function