Posts Tagged ‘TV Channels’

Reality Shows Pack a Social Punch

Saturday, September 1st, 2012

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Let’s admit it. Social media has radically changed the way content is consumed and enjoyed. Entertainment too, has fallen prey to its charms. Television being the biggest and the most prominent source of entertainment has undergone a sea-change when it comes to doling out programmable content. Leading the pack are the reality shows that have almost single handedly outweighed other scripted programs. And these reality shows provide an excellent opportunity for integrating social media to enhance viewers’ experience.

Viewer engagement gets a boost in the arm:

The ulterior purpose of getting onto the social media band wagon for any reality TV show is to get more viewers and creating better viewing experiences. For the most part this would mean how a show could engage fans and hold their interest in stead. Through various social platforms like Facebook, Twitter, Foursquare, YouTube etc. the reality shows could harvest some fame beyond the accepted limited shelf life of such series.

Setting up the command center:

Facebook, the biggest and the most ubiquitously popular social networking site of all could lay the foundation for any reality show and serve as their command centre. A dedicated page on the website could be the base during the pre-launch days to create buzz. The pre-launch buzz could be created by an announcement on the brand’s (channel’s reality show) page, followed by Facebook ads that appear across profiles. The initial profile of contestants and judges during this stage would let the audience choose their favourite and build uamerican idolp anxiety and anticipation.

While it airs on the TV, this same page could be used to get the audience talking in real time and post the airing of an episode, the build up to the next episode could kick off here besides being aided by promotions on other parallel social platforms. Once the show has commenced, episode specific updates in real time could keep the audience connected to the show. In case the show is a competition of sorts, then at this stage the brand page could be used for polls and voting. Activities such as debates around contestant behavior could be initiated. One could even bring in innovative gaming and engaging content in sync with the theme to propel interactivity and increased stay on the page. In fact, by employing other real-time platforms further more engagement can be built upon (We’ll talk about it in a moment).

Post each episode or season, the highlights could be shared here and the fans could be encouraged to comment by sharing their opinions on the episode and their expectations from the next in the row.

Establishing visual reinforcement:

YouTube by its nature is engaging and has its features aligned to that of a reality television show which makes it more so a medium to be engaging the show’s audience. A dedicated channel with a customized background and video clips of various contestants, hosts and judges could keep the audience on the hook when they’re not actually watching the episode.

From previews and highlights to inside peaks MTV Roadiesand behind the scenes of episodes to post episode/season reviews and guest speaks the show could have a lingering effect in the minds of its target audience. Integrating it with channels and sharing such videos will potentially lure in others and help expanding the viewer base.

Readers would agree that gripping viral videos are stellar performers when it comes to creating awareness and increase viewership, as recent history bears testament to it. Similar viral video content based on the show’s theme, or even candid moments and bloopers, could prove to do wonders for the brand and what better place to start than the brand’s YouTube channel, a warehouse of all video content related to the show?

Lock, load and explode:

Twitter and Foursquare, again, in the geo-location and real time domain are the leading social networking sites. Considering the fact that the shelf life of a reality show is rather limited vis-à-vis a scripted TV program, with the show’s presence on a dedicated page on twitter or through integration with Foursquare, the brand could tap on the real time engagement during the show and get an estimated geo-targeted reach.

While twitter will keep the audience engaged in real time by making them a part and parcel of the show by gauging their response and cues, foursquare would enable the brand to know where there select audience check in from time to time. This could prove to be quite a handy research tool to determine the content the audience prefers by tapping on their psychographics and in the long run, to be treated as primary research for future projects.

An interesting concept, for use of such real time platform could be, audience round, where people on Twitter are asked to suggest next action or performance and then the participants of the reality show having to execute the same. This would probably be the highest form of engagement that the audience can have with their favourite shows.

The day after tomorrow:

The success of reality shows like the American Idol, So you think you can dance and closer home shows like MTV Roadies, Satyamev Jayate, Indian Idol, Big Boss etc. gives us a fair understanding how these shows are doing social media right.

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For instance, Aamir Khan who made his debut on Indian Television with Satyamev Jayate, received a phenomenal response from both fans and critics and the social media literally exploded. Right after the first episode, the show’s website received 42, 000 likes on Facebook. To capitalize on the buzz, the debut episode was made available on the website for viewing right after the telecast. The episodes were in due course uploaded on the channel’s YouTube page for those who might have missed out on the live telecast.

In fact, the synergy of reality TV shows and social media is turning out to be such a crowd puller that it has been recently announced that the producers of American Idol, will release their latest reality TV series on Facebook in a move that would truly be historic. A Chance to Dance is slated to be the first TV show to air on the social network and cable channel at the same time. According to Dean Alms, VP of marketing at Milyoni, that is building the social entertainment software on Facebook, “Reality TV can take advantage of the concentrated activity on social networks to build buzz around the show week to week.”

Are these signs of changing times in an age where reality TV shows are trying to grab a bigger portion of the (audience) pie? You decide. Let us know what you think of the integration of social media with reality shows as a measure to create that difference.

Traditional Media is adopting Social Media principles

Saturday, November 15th, 2008

It”s important to understand how social media marketing is gaining ground in today”s times. By following four basic principles, social media marketing positively impacts the consumers on behalf of the brand. Let me start by listing down the basic principles of social media:

1.    Seeking User Participation,

2.    Building Value for the community

3.    Allowing User Generated Content (UGC) and

4.    Listening to people’s point of view

Traditional media is re-inventing itself by adopting these principles for itself. Let’s take each principle and explain it in context to our emerging social scenario:

1. Seeking User Participation:

Most General Entertainment Channels (GECs) of India and elsewhere have begun to involve their viewers with their shows. They are realizing that unless you don’t make people actively engage with the content, they will switch to another channel. Hence, most reality shows insist on viewer voting. It’s frequent to see them asking viewers to SMS XYZ to 1234 to vote for their favourite participant. By making people participate by voting, the show producers are hoping that the viewer will stay with them to see the results – thereby not losing their TRPs (Television Rating Points)

Polls are another example. Most news stations ask viewers to sms their point of view on a particular event or story as it unfolds. They then tabulate the results and air them with their comments. These quick polls are then used to gauge public opinion on social matters

2. Building value for the community:

By participating with people, traditional media is also creating a lot of value for them. There have been several instances in India where in a criminal has about to go scot free. The news channels invited people to share their views through emails, dedicated phone lines and SMS-es. That put pressure on the government to act i.e. reopen the case and hold the guilty accountable for their crime.

Jessica Lall murder case is a classic example and so is that of Nitin Katara’s. It is interesting to note that in both cases, social media platforms (wiki and blogs) have been leveraged to create public awareness and protest towards injustice done.

I am sure that each of us can recount several instances where the media has played a proactive role that benefited the citizens and the community at large towards a positive change.

3. Allowing User Generated Content:

Most news channels have started involving citizens to cover a story for them. CNN IBN, a leading Indian news channel has in fact dedicated an entire show called Citizen Journalism. Just recently, I saw an event where citizens were being awarded for the journalistic work that they had carried out. This arrangement works wonderfully for the news channel. Today, the only way to retain eye balls is to either break the story first or have exclusivity rights over it.

Let’s take a scenario. Assume a newsworthy event occurs suddenly in Lonavala, a small town 100 kms from Mumbai – where the news stations and reporters are based. It will take some time for a reporter to get there, cover it and send back edited legalized version of it for airing. However, the people residing there can capture the event as it is unfolding on their cell phone or handy cam and send it to the news channels for airing. So that channel receiving that footage is the first one to break that story!!

For the viewer, he or she will definitely watch the news channel to see their coverage getting aired. Chances are that they would have told their family and friends also to switch on that channel at that particular hour to watch their story. Further, having seen their story aired, there would be an unconscious loyalty that would get built towards that channel.

There are also other examples of how citizens are using this opportunity to create social awakening of sorts and get attention and justice towards their cause. By allowing users to generate content, media companies have empowered citizens to make a difference to the place they are living in!

4. Listening to people’s point of view:

Here again, all TV channels seek feedback regularly for each episode or section aired. Internet and Mobile are mostly the mediums used to seeking feedback. This definitely allows them to edit their content accordingly. The feedback acts as a dipstick to record what people love to watch and what scores low on ratings.

One leading GEC carried out an interesting marketing tactic to interact with its viewers. For one of their most watched daily soap opera they invited viewers to submit entries on how according to them should the story unfold further. The prize: The person whose story would be selected will get a mention and basically earn his or her 15 minutes of fame. Needless to say, the channel was flooded with snail mails and emails.

It’s heartening to see that traditional media is willing to adopt and change as per the newer social fabric that is getting developed. However, the two way interaction will get restricted to these activities as that is the limitation of the medium. At this point several social media platforms like blogs, wikis, discussion forums, social networking sites will take over and start providing value. So, it’s important for marketers who wish to interact with their audience incorporate social media marketing as part of their annual marketing spends.

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