Archive for June, 2013

Visuals On Social Media Are A Boon

Monday, June 17th, 2013

blog There”s no doubt that we”re moving toward a more visual marketing world. As users, we often prefer consuming visual content to reading blocks of text. In fact, Facebook users are uploading approximately 300 million photos to Facebook per day, up 20% from earlier this year. Even usage of the photo-sharing tool Instagram, purchased by Facebook in April of 2012, has increased 1,179% in six months. But as a business, will catering to this new trend in visual content have a positive impact on crucial engagement metrics, including Facebook Likes, comments, and potentially even link clicks?

There is no doubt about the fact that we are moving towards a more visual world. It is because, we as users tend to consume visual content more often compared to the text. But is this going to impact brands in terms of their engagement metrics and virality is the next big question.

Facebook, Pinterest and Instagram, all of these social media sites have really flourished in visual marketing in the past year and continue to do so now also. Nowadays, almost all the businesses are learning to ‘Show’. Not ‘Tell’. Beautiful content and magnificent designs have largely fuelled the visual marketing category on social media. Some time ago it was believed that “content is the king”, but today, looking at the visual impact it is clearly evident that “a picture is really worth a thousand words.”

When brands moved from blogs to Facebook updates, the posts became shorter followed by Twitter that shortened the posts to 140 characters. That’s not all, as now brands even skip the word bit and are moving to social media platform like Pinterest for visual communication.

As technology is becoming more advanced, people are also adapting themselves to this trend aggressively and with a fast pace. The shifting habit of technology users has resulted into this fascinating trend of visuals. People are trying to engage more and more on social media through their smartphones now as they have realized that clicking pictures while they are moving or on the go is less tiresome than actually typing an update on a keyboard.

Facebook

Cover Photos

Fanta Facebook Cover in 3D was a major attraction amongst the consumers and was like a visual treat for them. it was appreciated across the Facebook page of Fanta and created a mark.

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Dunkin Donuts

dunkin donuts

Photo Albums

Upload photos of your products or what your brand is talking in creative ways.

Oreo is a great example of creative display of a product.

oreo

Economic Times had launched a campaign ET Against Half Knowledge on Facebook wherein they showcased fantastic doodles to support the facts of the campaign. It was very creatively designed and garnered huge response & engagement.

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Pinterest

– You can create multiple boards with images that relate to your brand.
– Make sure each board contains relevant visual content.
– Do describe your brand in few words. Users are on Pinterest to pin, not to read.
– Use the content related to your product to help promote your own & categorize your boards.

Oreo

oreo.....

 

Lakme Salon

lakme

A brand post that includes an album or a picture receives more engagement from fans than a text-based post. The ultimate fact that Pinterest has shot to social media stardom is its image-based platform & the surging popularity of infographics both point towards the fact that “consumers want images, and that too lots of them.”

Instagram

                           Forever 21                                                           Puma

forever 21 Puma

Twitter

Starbucks Coffee

starbucks

Brand managers can create an amazing look and feel for their brands with a proper social media design strategy using photos and videos of their brand message. It will not only reinforce the brand credibility but will also make your brand stand out from the crowd.

the-shift-to-visual-infographic-icuc  It is also found that when people share something or when they engage with their friends on social media its mostly pictures that they have enjoyed the most in. In terms of brands, a large number of people are more likely to engage with brands that post pictures. Pictures have therefore, created a unique place as a brand post by standing out from the clutter of too much text or words. Pictures or visual imagery stand out and provide a gist of what a particular post, update or an article or any content is talking about. The image or post, when attractive, urge the user to click on it and read to know about the update. Pictures have, to a large extent become a short form of communicating great chunk of information; that too quickly and with ease.

Going ahead with the idea of picture it is indeed an effective step that brands can take to evolve in the industry.
How will this visual stimulation help brands?

To cite an example, a lot of fashion brands use visual social media sites like Pinterest and Facebook to market their products or collection. It’s the visual fantasy that sells a product in the fashion world. As customers prefer to see a particular designer piece of clothing on a model and visualize it as a suitable piece for their clothing. Visual media works here in a great way as when pictures that inspire the designs are shared, more and more consumers get enticed to your brand. Instagram, through which brand can opt for sharing a personal look also, is being used broadly across the globe. The visual content strategy by brands can mostly focus on user-generated content where they can ask the users to participate in a particular project; contest etc. by posting their own videos and images.Till date the social media managers for different brands, experiment with the content they have produced, and then monitor it on a weekly, monthly or a quarterly basis to check what is most striking with the customers or audiences. Striking the right balance between the ideas, content and visual imagery is the most important. The idea has to be relevant, attention grabbing, shareable and consisting of variety.

Now, the time has arrived for all the brands to get seen & get known.

The more a brand message is seen online, the more happy consumers feel with your products. And when they are happy with your brand, they instantly become the dominant voice for you in the industry, attract other clients easily & also share their views on social media. On the whole, help your message go viral increasing the credibility of your brand.

People instantly become comfortable with your brand when you increase the online visibility; it creates an impact on their minds.
Image Credits:
The Shift to Visual Social Media Infographic and screen shot
(sociallysorted.com.au)

Well, brands need not put their integrity and authenticity at stake; they just need to take an effort to get seen. Now Facebook is such a platform, where Facebook users get excited about anything and everything with attractive imagery and content and share it with their friends. Therefore, images attain more visibility. Visual marketing by a brand leads to more recognition, more trust and higher engagement.

Have you ever noticed on the bottom left of your Facebook post where it shows or tells you how many people have seen it? You might have say 3000 likes and just 80 people who have seen it; you would be like, what is this happening? How come?
The mechanism that works here is that everyone who has liked your page does not automatically view your posts. Facebook has EdgeRank, which is the way through which they determine how far your posts will reach. To be more precise, you, as a brand would need engagement to get more views to your post.

When more people like, comment & share your posts; Facebook allows your posts to reach more people. Therefore, images are a must have for your marketing mix.

Quality is very essential, you just cant risk the image of your brand by using a low quality image. Your visual marketing efforts should in the end turn out to be a present to your customers. Your brand should by all means aesthetically appeal to their eyes and exceed their expectations.

With so much of chatter & clicking happening on social media channels in today’s age, it is important to create content that is attractive enough. For this, brands should in the primary stage, not pursue audiences first, instead track the platforms where consumers engage with the video, image or article shared. So, basically brands should at first consider the channel through which they will spread their content across.

Entrepreneurs and brand managers, post embracing the importance of images & videos should take steps to optimize their visual content to attain real traction on social media platforms.

Marketing should be kept consistent

Bring to light the personality of your brand & gain an idea of the type of content that your followers or consumers get attracted to. Once it is known you can post what gets most traction. And people will look up to your posts and message everyday.

Infographics: Invest in them

Its an absolutely neat way to combine visuals & text to put the message across. Infographics go viral across the social media platforms and are one of the best ways to communicate & engage. It can be used as a thoughtful and fun tool and widely used on Facebook and Pinterest.

Tell a real story

Images that brands post should, like the words tell a remarkable story. A great amount of time and money needs to be invested in the same to create such pieces of image or visuals.

Pair the video and text

Creating a video content is the key to success. Place a good quality video with the text content. Do keep in mind that poor quality videos if posted foster great loss for the brand.

Be very sure of your Brand message

Its easy to post videos and photos on social media for branding. But, a visual that complements and is in lines with your brand message is worth more than a thousand shares and repins. It is because if people look at your videos and photos and they know that your brand or company is behind it, it is the most positive instance.

Visuals should be formatted properly

Before displaying your visuals on social media platforms, make sure they are of proper size, width, height, resolution and according to the platform you are posting on. The timeline image, the highlighted image, pictures for Twitter, Pinterest etc. should all be nothing but perfect.

Visual social media is the technique by which brands can get marketing data to customers than they would by using other means of advertising. Well, this has worked to boost sales. This form of social media is here to stay. Even, new websites that easily enable consumers to share photos & video are being created almost every day. Brands will therefore reach out to their customers in different ways.

It is clearly evident that brands that will be able to resonate with the power of visual marketing or media will be amongst the top market leaders in times to come.

The rise of social media platforms like Pinterest & Instagram, followed by Facebook’s acquisition of the latter strongly shows how visual content is actually becoming the powerful online communication force. This would surely ensure an increase in engagement & interest by offering people more of what they want. Also, today in this social media era, even the search engines rank the brand content based on the interactions, shares and engagement. Don’t you think, to inspire viral marketing, brands should use visual content on their social media channels? How do you think the engagement will get increase?

Bloggerati of the Fortnight: Vidya Sury

Monday, June 17th, 2013

Vidya Sury Bloggerati of the Fortnight

Current Position and Organization:
CLINICOM, Freelance Writer, Business Blogger
Educational Background:
Quintiles
Blog Name: vidyasury.com

Vidya Sury is a freelance writer and a professional blogger. She is completely in love with coffee, music, books, gadgets, Internet, social networking to name a few. Vidya enjoys blogging, writing and photography.

Result oriented and self-motivated, Vidya’s experiences include work in various industries like office automation, advertising, industrial components, export/import, transport/logistics, sales and marketing, in addition to writing material for training programs.

Vidya writes ebooks and articles for the web, press releases and blogs. She is also the member an independent ethics committee, CLINICOM, which evaluates protocols for clinical trials.
Her blog vidyasury.com talks about life, fun, humor, love, trials, errors, relationships, health, tips, resources, technology, experiences, stories, inspiration, life lessons, self development and photography; as she strongly believes that variety is the spice of life. Vidya Sury takes an effort to make everyone believe that ‘we are as young as we’re ever gonna be, these may be the best days of our lives‘.

She started blogging in July 2003 and was fascinated to write anytime & everytime she was in mood. She enjoys writing about everything in life. She is indeed an amazingly inspirational blogger. Very much inspired by routine, Vidya considers herself to be lucky to have one. She loves reading and has an eclectic taste in books and has even subscribed to a lot of blogs as a part of her interests.

Vidya begins her day with meditation & prayer as it’s a great way to relieve stress she feels. Though writing is her full time job; she loves being a full-time mom to her son. She proudly enjoys the perks of being her own boss as her time is flexible and can manage it better.

Poems written by Vidya in her blog are amazing. To her, poetry is a rhyme with reason. She also runs a medical blog where she writes on medical awareness. She has also written guest articles on many health related issues.

Vidya Sury has always been passionate about writing about health-related issues. Her inspiration for ‘Your Medical Guide’ was basically from the experiences she has had with doctors, hospitals and her Mom’s medical conditions. Blogging is a joy for her; and she feels that sharing the blog on social media platforms, visiting other blogs, commenting and guest posting are some of the great ways to promote a blog. Vidya regularly shares or tweets on Facebook and Google+ if she comes across something interesting. She believes that interaction is what blogging is all about as it inspires the blogger and the reader. Therefore, Vidya also loves the discussions that come up and responds to all the comments she receives. And most of the readers mail her or call her to connect to her. They even send her post ideas.

The most gratifying aspects of blogging for Vidya are the connections, the relationships, and the friends she makes. She loves how the world becomes a smaller place as geographical boundaries fade. She feels great to read other blogs and appreciates them. Indian blogs are fabulous according to her.

For beginners the piece of advice she gives is, one should write the blog, have fun whether long or short, one should consistently write and enjoy the process.

One should be very passionate about their blog and interact with other bloggers & be generous about sharing. According to Vidya Sury, blogging is the future. She feels that in this social world where primary interaction is through social media; even top businesses garner the benefits of blogging as they realize that it is all about keeping their audience engaged. Also, blogger outreach programs are a very effective method to create awareness about businesses and their products. People also trust the opinions of their peers and so, blogging is surely the future.

Vidya Sury always walks with a belief that one should always free their mind, laugh a lot and never underestimate the power of their mind to shape their destiny.

The inspirational topics in life that she blogs about, the thoughts and knowledge she comes up with every time for her readers and professionals across, entitles her to be our Bloggerati of the Fortnight.

Click here to read more about our Blogger of the Fortnight series.

Celebrity Endorsements On Social Media

Monday, June 3rd, 2013

blog image The presence of brand ambassadors is an important element to the success of a brand, especially when you are promoting it through social media. Brand ambassadors play an important role in leveraging a brand’s value. Therefore, targeting them as a part of the social media strategy is definitely worth spending time on. They are basically well known celebrities who have an amazing fan following and can effectively influence the decision making of people by endorsing a product.

They render instant marketing opportunities and act as the best critics for your business. Discovering & creating the right brand ambassador is indeed one of the most important things brands need to think of in order to get the best results in the marketing and social media world.

Moving on, lets find out effectiveness of the brand-celebrity connect where the brand image formulation process is actually accelerated with a celebrity endorsement. Also, how important are the celebrity endorsements for brands on social media.

How does it matter as to which clothing brand does Nargis Fakhri wear? Or, which mobile handset does Amir Khan endorse? Have you ever paused for a minute and wondered that the soft drink you are having has come to your table because somebody in the house is a Salman Khan fan! This may actually surprise those people for a minute and make them think, who are always curious to explore a co-relation between things.

Well, the entire concept of celebrity endorsement has evolved from what we call as a “Testimonial”, which is a spoken or a written statement by a person figure or from a citizen admiring the virtue of a particular product or brand.

As by each passing day social media is growing and becoming more influential in everyday life of people across the nation; companies and brand managers are tapping into the increased exposure this can provide to their products. With this, the rise in celebrity endorsements has led to a phenomenon where social media is now seen as an effective means to promote their brands through the personalities of the celebrities they sponsor.

Even, many full moons ago, marketing professionals focused on sticking a celebrity face behind a brand or a product to foster increased sales. This approach garnered success from all corners and has led to a point when it is almost impossible to name a big brand without some kind of celebrity brand ambassador behind it.

The ‘likes’, the ‘tweets’, and the ‘pins’ for a brand which is endorsed by a celebrity are reaching to a great level these days.

But the question is, do we really need celebrities?

Yes we do! There are facts that suggest the same. For example: In 2005, Motorola with its first ever ‘India Centric’ phone launch was all set with a brand name, objective etc. but later couldn’t garner market share. The marketers & brand managers of Motorola roped in Abhishek Bachchan, who had that techno-savvy-young-achiever image, as a brand ambassador. This certainly was a great step which certainly increased the market share of the product.

It has become more like a trend now, where we find celebrities tweeting about the brands they are endorsing & posting pictures of the photo shoots of these products. It seems like stars here want their fans to know about the products they endorse.

In the recent past, Salman Khan used his Facebook page to post videos of his ad for ‘Thums Up’. He was also seen changing his cover photo incorporated with the brand tagline of the Cola giant, eventually providing an advertising space for the brand. The page was flooded with tremendous comments and likes from his fans.

Coca-Cola India launched a summer campaign for its top brand Thums Up on the Facebook and Twitter pages of its new brand ambassador Salman Khan, taking the cola war to the online space. Salman Khan, the most popular Indian actor on the internet, has lent his Facebook page to a brand for this crucial campaign on social media. The actor’s Facebook page has a fan base of over 7.7 million, and he has 3.45 million Twitter followers. This is his first campaign for the beverage maker after a gap of a decade.

thums up Salman Khan, 47, is hitting the great success wave with fantastic super hits and currently charging the highest endorsement fees in Bollywood.

Thums Up’s new campaign will take ahead the dare-devilry message synonymous with the brand.

Coca-Cola has also signed an agreement with Khan’s charity, Being Human – The Salman Khan Foundation, to jointly promote, conceive & execute charitable & social activities.

Two years ago, Coca-Cola had also signed cricketer Sachin Tendulkar as Coca-Cola brand’s ‘happiness ambassador’ for a three-year deal.

Fashionandyou.com, India’s leading online fashion and lifestyle store also launched Nargis Fakhri as their Brand Ambassador through social media. They showcased her on the portal’s website & Facebook page through a quirky teaser campaign named “Who Is She”, which received innumerable entries.

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Click on the image to go to the website and blog

She epitomizes fashion and style which complements the brand positioning very well.

FashionandYou possess one of the biggest social media footprints for e-retailers in India with a million plus fan base on Facebook. It is the first private online shopping club to achieve this milestone in the fashion and lifestyle segment worldwide

Check out how this online lifestyle and fashion brand launched their brand ambassador through this TVC on YouTube here:

nargis

 

Godrej launched its ‘Zindagi Muskuraye’ campaign with the Bollywood actor and perfectionist Amir Khan as Soniya. Amir, dressed up as a woman was seen in Godrej’s new commercial during IPL. Godrej commercials used this story with Amir to tell about their new range of products that enable a brighter living or ‘Zindagi Muskuraye’ thought. To bring about an interaction with its consumers this campaign was promoted through social media too. Quite amusing though, but everyone was waiting for this story to unfold.

godrej

Click on the image to go to the website

Videos were uploaded & shared on both mediums and fans were encouraged to guess what would happen next!

Aamir was also revealed as Sonia few days prior to the TVC going on air. A trailer was also shared with the social media community following this. Special Facebook and Twitter pages for ‘Zindagi Muskuraye’ were created that were occupied in engaging the online community with the ongoing story of Sonia, Sam & Meera.

On Facebook, fans were invited to watch the various episodes & guess how Sonia would react next, with prizes to be won. A Facebook app ‘Bloopers friends makeenabled fans to tag their friends on the page and share their embarrassing bloopers. There was indeed a great response from fans for the app.

 Godrej

Even the Twitter page followed the engagement activities happening on Facebook. The ‘Bloopers Friends make’ on Facebook was run as #BloopersFriendsMake contest where followers were to tag their friends & share their bloopers. The product embed in the videos, coupled with amazing updates on Brand Ambassador Amir & the content on bright ideas surely took the brand to an all new level.

Celebrity endorsements are nevertheless an amazing marketing tool. The fact is that integrating celebrity’s star power will not only create awareness and interest of the brand but also leverage it on social media effectively.

Choosing the celebrity for a brand:

Choose a celebrity who induces positive emotions in your consumer’s minds, is likeable and creates buzz. In order to render credibility to the brand, make sure the celebrity is a good fit & has expertise with your product.

The value of celebrity endorsements have heightened with the rise of internet to a great extent. As an ever shortening attention span of consumers is becoming a concern for social media managers, a big celebrity name can help the brand get noticed. Celebrities do get our attention.

Celebrities have a great prestige and influence on social media. Therefore, it shouldn’t come as a surprise as to why advertisers and brand managers are increasingly leveraging social media platforms and celebrities to attract more and more consumers.

Celebrities are no doubt an invaluable asset for advertisers on social media. Celebrity endorsements trigger brands on social media and in turn signal consumers that a particular product is a good one. If you, as a brand rope in the most popular celebrity, come up with strong brand strategy etc. then it could have an extensive reach with social media. At the same time, if its outdated, the chances are it will attract negative emotions to the brand.

A few basic facts that you as a brand should take note to ensure a successful selection of the celebrity as a brand ambassador.

Selecting the right Celebrity

Anyone who is famous may be the right celebrity. However, the aptness of the celebrity largely depends on the product or service. Most advertisers insist that their celebrity ambassador should have charisma & popularity. This is the reason we see more of movie and television stars, athletes, real-life heroes, etc. acting as brand ambassadors in the market.

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How a Marketer or Brand Manager should choose a Celebrity

Selection of the right celebrity is very crucial. The needs of the brand rather than the fame of the celebrity should be the primary criteria when selecting a celebrity spokesperson. The celebrity’s physical attractiveness, values, and credibility also matter tremendously. However, it would be suicidal to forget about the target audience.

Types of Celebrity Endorsements

Celebrity branding also has many aspects. A slight amend in the type of branding used can result in either a great success or a miserable failure. Celebrity branding falls into five general categories:

· Testimonial: Celebrity acts as a spokesperson for the brand.

· Imported: Celebrity performs a role known to the audience.

· Invented: Celebrity plays a new, original role.

· Observer: Celebrity assumes the role of an observer commenting on the brand.

· Harnessed: Celebrity’s image is integrated with the ad’s storyline.

A few challenges that can rope in:

A negative or a bad behaviour by the brand ambassador can create problems. For example: Tiger Woods lost his deals with Tag Heuer, Gillette, Accenture, Gatorade and a few other firms after it was discovered that he had extramarital affairs with at least a dozen women.

Nowadays, there are a few things that the marketers have to keep in mind for a smooth journey of celebrity endorsements they do. It is that, the Office of Fair Trading (OFT) has asked the celebrities on Twitter to be clear about their nature of advertising.

The OFT termed these advertised tweets as ‘deceptive advertising’ and said that the celebrities should clearly tell through their product promotion tweets whether they have been paid in cash or kind that too by using the word “#ad” or “#spon” (i.e., sponsored) to accompany the tweet.

One needs to have a social-media presence in order to have a successful, scalable business.

Celebrities have since a long time been an essential element for a new product launch and will remain to do so in the near future as well. It is because of their mass appeal and their loyal fans. But, when it comes to a brand, the impact is very high than just an advertisement that shows a celebrity.

The use of a celebrity magnifies the effect allowing the consumers to equate their (celebrity’s) personality and the brand together.

Don’t you think celebrity endorsements on social media are here to stay as their ability to deliver amazing results for brands is fantastic and cannot be sidelined at any cost? Therefore, in a world full of brand clutter & product muddle; celebrities seem to hit the nail on the head. Have you as brand managers identified your brand ambassadors? What have they done for your business, specifically on social media?

Blogger of the Fortnight: Sorav Jain

Monday, June 3rd, 2013

zn3y4z5meteo127rgvng Blogger of the Fortnight

Current Position and Organization:
Thinker in Chief @ echoVme
Educational Background:
University of Leeds
Blog Name:
Social Media & Digital Marketing Blog

Sorav Jain is the thinker in chief at echovme, which is a strategic digital marketing company. He is a trainer, speaker, entrepreneur & a blogger. And apart from this he is also an animal lover and PETA activist.

Sorav is a qualified Masters in International Marketing Management from Leeds University Business School (U.K) and also alumnus of Loyola College, Chennai, one of the finest institutions renowned globally. He started his career at the age of 17 as an SEO executive and Freelancer content writer. Sorav has also been awarded the Best Market Research Presentation Award, Leadership Award, Class Champion Award 08 and many precious accolades from Leeds University Business School.

With a passion to deliver the social media marketing expertise that he acquired over the years, he came up with his own venture echoVME. Being an accomplished trainer himself, he teaches Social Media Marketing and Personal Branding subjects at Madras Advertising Club. In his past days he had also designed & executed social media marketing campaign for leading brands and companies.

His passion in the world of social media marketing motivated him to come up with Social Media & Digital Marketing Blog. His blog shares insights and tips in digital marketing and teach you how to start a business with an expertise in social media marketing. For Sorav, blog had always been a very important tool for marketing.

He believes in sharing whatever he learns and therefore has come up with an amazing range of Social Media Marketing workshops across India and trained thousands of professionals on Social Media. He considers himself to be a learner on the first hand and trainer on second. For those who are yet not sure what is the scope of Social Media in business, Sorav’s workshops offers them a space to explore the potential of this medium.

Born with fantastic socializing skills, Sorav is certainly a well-known face wherever he goes. His power of thoughts and concepts entices professionals, entrepreneurs and social media enthusiasts to his blog and summits. He has specialized in designing digital marketing strategies with a simple thought that once you are confident of what you are doing, you learn to ignore things that hardly matter.

The tips on social media marketing, strategies and the knowledge that he comes up with everytime for his readers and professionals across, entitles him to be our Blogger of the Fortnight.

Click here to read more about our Blogger of the Fortnight series.