Senior Associate Maven (Client Servicing)
Location: Mumbai, India
About the Role:
- Will be designated as Senior Associate Maven for a specific sector at Windchimes Communications
- Will lead relationship management with clients and be directly responsible for strategy & planning and timely & successful execution of projects
- Will report to Account Director Maven
Responsibilities:
Leading & Managing Servicing Team:
- Lead a team of Associate Mavens to successfully plan and execute client campaigns
- Prepare monthly and quarterly communication plan
- Plan and come up with creative avenues for project execution; self-seeding & supervising seeding by team across social media platforms
- Ensuring creation of interesting & engaging content (Articles, Snippets, Contests, Polls, Quizzes, etc) for project execution
- Planning development of tools (videos, applications, etc) for client projects; ensuring timely creation & delivery
- Ensuring timely reporting to clients on projects
- Heading quarterly & End-of-Project reviews; ensuring timely payments
Others:
- Ensuring updation & regular maintenance of sector specific media universe including details on social media platforms, influencers, key sites, etc
- Training team and keeping them up-to-date on latest developments in social media
Requirements:
- Excellent leadership skills and ability to handle a team
- Strong interpersonal skills
- Four to five years of experience as a PR professional with a Public Relations agency or in a Communications department in an organization
- Good communication & writing skills