Associate Maven (Client Servicing)

Associate Maven (Client Servicing)

Location: Gurgaon

About the Role:

  • Will work with the Delivery & Client Servicing team on a daily basis for timely & successful delivery of projects
  • Will report to Senior Associate Maven
  • Working 6 days/week in planned shifts

Client Servicing:

  • Work in a team or individually to plan & execute client projects
  • Working with mornitoring tools to track brand mentions
  • Preparing Reports for clients on a Weekly & monthly basis
  • Carry our Online Reputation Management including regular tracking & maintenance of links, analysing and report making

Requirements:

  • Bachelors / Masters Degree (desirable in Mass Communications)
  • Freshers or less than a year of experience with a social media agency
  • Basic knowledge of & presence in social media platforms like Facebook, Twitter, LinkedIn etc. in amongst others
  • Ability to work with a team

Senior Associate Maven (Client Servicing)

Senior Associate Maven (Client Servicing)

Location: Mumbai, India

About the Role:
  • Will be designated as Senior Associate Maven for a specific sector at Windchimes Communications
  • Will lead relationship management with clients and be directly responsible for strategy & planning and timely & successful execution of projects
  • Will report to Account Director Maven

Responsibilities:

Leading & Managing Servicing Team:

  • Lead a team of Associate Mavens to successfully plan and execute client campaigns
  • Prepare monthly and quarterly communication plan
  • Plan and come up with creative avenues for project execution; self-seeding & supervising seeding by team across social media platforms
  • Ensuring creation of interesting & engaging content (Articles, Snippets, Contests, Polls, Quizzes, etc) for project execution
  • Planning development of tools (videos, applications, etc) for client projects; ensuring timely creation & delivery
  • Ensuring timely reporting to clients on projects
  • Heading quarterly & End-of-Project reviews; ensuring timely payments

Others:

  • Ensuring updation & regular maintenance of sector specific media universe including details on social media platforms, influencers, key sites, etc
  • Training team and keeping them up-to-date on latest developments in social media

 

Requirements:

  • Excellent leadership skills and ability to handle a team
  • Strong interpersonal skills
  • Four to five years of experience as a PR professional with a Public Relations agency or in a Communications department in an organization
  • Good communication & writing skills

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