{"id":527,"date":"2008-12-31T10:30:30","date_gmt":"2008-12-31T05:00:30","guid":{"rendered":"http:\/\/windchimesindia.wordpress.com\/?p=527"},"modified":"2009-07-25T00:37:42","modified_gmt":"2009-07-24T19:07:42","slug":"afraidsocialmediapart3","status":"publish","type":"post","link":"https:\/\/windchimes.co.in\/blog\/2008\/12\/afraidsocialmediapart3\/","title":{"rendered":"Who is afraid of Social Media? &#8211; Part 3"},"content":{"rendered":"<p style=\"text-align:justify;\">Now that you have read <a title=\"Who is afraid of Social Media? - Part 1\" href=\"http:\/\/windchimesindia.wordpress.com\/2008\/12\/29\/who-is-afraid-of-social-media\/\" target=\"_blank\">part 1<\/a> and <a title=\"Who is afraid of Social Media? - Part 2\" href=\"http:\/\/windchimesindia.wordpress.com\/2008\/12\/30\/who-is-afraid-of-social-media-part-2\/\" target=\"_blank\">part 2<\/a> of <strong>\u2018Who is afraid of social media\u2019<\/strong>, hope you enjoy the last and final part of the series as much as the earlier ones.<\/p>\n<ul>\n<li><strong>\u2018We don\u2019t know if our workforce will be excited about social media\u2019<\/strong><\/li>\n<\/ul>\n<p style=\"text-align:justify;\">A very valid concern. Sometime employees might just not be ready to embrace <a title=\"Social Media Tools\" href=\"http:\/\/windchimesindia.wordpress.com\/2008\/10\/25\/social-media-terms\/\" target=\"_blank\">social media and its tools<\/a>s. However, one needs to remember, that most of the younger workforce have already embraced <a title=\"Social Media\" href=\"http:\/\/www.windchimes.co.in\/importancesmm.html\" target=\"_blank\">social media <\/a>to a large extent and the others will too, given time and encouragement.<\/p>\n<p style=\"text-align:justify;\">It might make sense to start the reluctant workforce on some simple social media tools, hand hold them and provide continuous encouragement and demonstrate the value. Tough isn\u2019t it&#8230; but who said life was easy?<\/p>\n<p style=\"text-align:justify;\">Other ways to ensure participation would be to encourage top management to actively use social media and be \u2018visible\u2019 in their efforts. Develop internal \u2018evangelists\u2019 to demonstrate the benefits and spread the good word on your behalf.<\/p>\n<p style=\"text-align:justify;\">Make sure any successes achieved from the use of social media are celebrated. Incentivise the use of social media internally. For e.g. reward and recognise top bloggers in the organisation. It won\u2019t take long for others to follow and see the benefits. Promote interesting themes and spark of interesting discussions that pique the curiosity of reluctant employees.<\/p>\n<ul>\n<li><strong>\u2018We don\u2019t know if it makes business sense for us\u2019<\/strong><\/li>\n<\/ul>\n<p style=\"text-align:justify;\">Defining a quantifiable value using social media is the toughest part of being a pro-social media internal communicator. The management is not interested in \u2018<a href=\"http:\/\/www.windchimes.co.in\/eep.html\" target=\"_blank\">increased dialogue\u2019 <\/a>and \u2018community building\u2019 unless there is a tangible attached. Sometimes you really need to show them the money.<\/p>\n<p style=\"text-align:justify;\">To help deal with sceptical bosses you can pitch it as an inexpensive way for teams to collaborate and for cross-learning to take place. Draw attention to the fact that social media project can help achieve specific business and communication objectives.<\/p>\n<p style=\"text-align:justify;\">Start with a pilot and get internal champions to participate and share their positive experiences, so you have something tangible to report back to management.<\/p>\n<ul>\n<li><strong>\u2018But will we be able to measure success?\u2019<\/strong><\/li>\n<\/ul>\n<p style=\"text-align:justify;\">Yes you will, provided you give it even time and effort. Help yourself by quantifying the value of social media tools that you put into use. Decide what you want to achieve and how social media is going to help the organisation.<\/p>\n<p style=\"text-align:justify;\">Include well-thought out goals, build in guidelines and rules and you should be able to measure success. Gather quantitative and qualitative data to support your claims. Some things you can use to measure success are \u2013 has employee satisfaction gone up, have innovative business ideas and solutions come out of the use of social media, has employee productivity gone up, have more issues been identified and resolved due to use of social media.<\/p>\n<p style=\"text-align:justify;\">Hope this will help you start on the path of using social media in your <a href=\"http:\/\/www.windchimes.co.in\/hr.html\" target=\"_blank\">internal communication <\/a>plans. Keep in mind the golden rule of communication \u2013<strong> \u2018Communicate, communicate, communicate\u2019<\/strong><\/p>\n<p style=\"text-align:justify;\">Start the dialogue and keep listening to and analysing the comments. Spot opportunities within the organisation where social media could provide a good fit. Start small and learn from your mistakes. Understand management concerns and address them. And get some internal influencers on your side before you start. After all, everybody needs a little help!<\/p>\n<p style=\"text-align:justify;\">Here&#8217;s wishing you a very Happy New Year!<\/p>\n<p><!-- AddThis Button END --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The last and final in the series of why internal communicators are wary of adopting social media as an important tool to dialouge and engage with employees.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":[],"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":""},"categories":[11,13],"tags":[782,784,84,164,121,123],"class_list":["post-527","post","type-post","status-publish","format-standard","hentry","category-corporate-communications","category-employee-relations","tag-corporate-communications","tag-employee-relations","tag-internal-communication","tag-pr","tag-social-media-and-employee-relations","tag-social-media-and-internal-communications"],"aioseo_notices":[],"views":1749,"_links":{"self":[{"href":"https:\/\/windchimes.co.in\/blog\/wp-json\/wp\/v2\/posts\/527","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/windchimes.co.in\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/windchimes.co.in\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/windchimes.co.in\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/windchimes.co.in\/blog\/wp-json\/wp\/v2\/comments?post=527"}],"version-history":[{"count":4,"href":"https:\/\/windchimes.co.in\/blog\/wp-json\/wp\/v2\/posts\/527\/revisions"}],"predecessor-version":[{"id":704,"href":"https:\/\/windchimes.co.in\/blog\/wp-json\/wp\/v2\/posts\/527\/revisions\/704"}],"wp:attachment":[{"href":"https:\/\/windchimes.co.in\/blog\/wp-json\/wp\/v2\/media?parent=527"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/windchimes.co.in\/blog\/wp-json\/wp\/v2\/categories?post=527"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/windchimes.co.in\/blog\/wp-json\/wp\/v2\/tags?post=527"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}