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Current Openings
Current Openings

Social Media Manager: Senior Associate Maven (Client Servicing)

Location: Mumbai and Bangalore, India

About the Role:
  • Will be designated as Senior Associate Maven for a specific sector at Windchimes Communications
  • Will lead the sector specific servicing team for timely & successful delivery of projects
  • Will lead relationship management with clients and be directly responsible for strategy & planning and timely & successful execution of projects
  • Will report to Head Maven - Business Delivery

Responsibilities:

Leading & Managing Servicing Team:
  • Lead a team of Associate Mavens to successfully plan and execute client campaigns
  • Plan and come up with creative avenues for project execution; self-seeding & supervising seeding by team across social media platforms
  • Ensuring creation of interesting & engaging content (Articles, Snippets, Contests, Polls, Quizzes, etc) for project execution
  • Planning development of tools (videos, applications, etc) for client projects; ensuring timely creation & delivery
  • Ensuring timely reporting to clients on projects
  • Heading quarterly & End-of-Project reviews; ensuring timely payments
Influencer Engagement & Community Maintenance:
  • Identifying relevant sector-related online influencers - bloggers, community owners, etc.
  • Developing & Maintaining relationships with influencers
  • Representing Windchimes at relevant industry events - bar camps, twitter meets, etc.
  • Creating and owning sector-relevant communities on social networking sites; increasing traffic to communities and responsible for overall health of communities
  • Coordinating with team to ensure participation on communities
  • Participating in community-related social media platforms
  • Contributing to the Windchimes-created communities & participating in online discussions on behalf of the organisation
Others:
  • Ensuring updation & regular maintenance of sector specific media universe including details on social media platforms, influencers, key sites, etc.
  • Training team and keeping them up-to-date on latest developments in social media

Requirements:
  • 3 - 5 years of Social Media experience
  • Excellent leadership skills and ability to handle a team
  • Strong interpersonal skills
  • Bachelors / Masters Degree (desirable in Mass Communications)
  • Four to five years of experience as a PR professional with a Public Relations agency or in a Communications department in an organization
  • Good communication & writing skills
  • Basic knowledge of Internet & Mobile applications; presence in social media platforms like Orkut, Facebook and Linked in amongst others
  • Experience in handling a specific category/categories

Graphic Designer: Creative Maven

Location: Mumbai, India

About the Role:
  • Execution of campaigns along with team members
  • Leading the servicing team for timely & successful delivery of projects
  • To think and translate briefs from the client, into a Creative's ideas
  • Will report to Head Maven - Creative

Responsibilities:
  • Working on creative briefs to come up with eye-catching designs that are web compliant
  • Developing artwork for the social media space including Twitter backgrounds, Facebook Tabs, Facebook profile pictures and other Social Media platforms
  • Conceiving brand ideas & visualizing campaign
  • Editing videos (Preferred)
  • Micro site & Website designing (preferred)

Requirements:
  • Bachelors Degree with 0 - 1 years of experience in Graphic Designing
  • Strong Illustration and sketching skills
  • Proficiency in graphic software's like Photoshop, Illustrator and Flash
  • Applied arts background preferred

Web Developer: Technical Associate Maven

Location: Mumbai, India

About the Role:
  • Will work with the Delivery & Client Servicing team on a daily basis for timely & successful delivery of projects
  • Will report to Head Maven

Responsibilities:

Product Development:
  • Work in a team or individually to develop applications and widgets for client projects.
  • Collaborate on creation of and maintenance of community portals for clients.
  • Co-ordinate with team on development of games/contests/discussion forums specific to projects.
  • Work with a team on software pertaining to client projects or services offered by Windchimes.
  • Work with team or partner to handle SEO & SEM requirements for clients
Partner Relations & Development:
  • Coordinate with third-party agencies, on a need basis, to develop any special tools - videos, themes, etc.

Requirements:
  • Bachelors / Masters Degree - (desirable: in Engineering/IT) but acceptable in other fields (if supported by requisite technical skills).
  • Technical knowhow in latest development software, languages and other programming software.
  • 1-3 years of experience in software & technical development.
  • Knowledge of PHP and Facebook tab development would be an advantage.

Business Development: Associate Maven / Senior Associate Maven

Location: Mumbai, India

About the Role:
  • Will be responsible for lead generation and negotiating & successfully closing sales
  • Briefing Delivery team and taking part in client reviews
  • Strategist by nature and creative at heart.
  • Will report to Senior Maven - Business Development

Responsibilities:
Lead Generation:
  • Opportunity mapping, identifying and listing of potential clients
  • Researching potential clients and establishing first level of contact

Pitching:
  • Getting brief and requirements from the client
  • Preparing brand-customized pitch presentations
  • Meeting potential clients for pitch meetings

Sales Closures:
  • Negotiating and closing scope of work on closed sales, terms of engagement and costs of project with Senior Maven

Others:
  • Looking at generating additional business from existing clients
  • Research & Analysis on the sectors for better understanding of the client needs.

Requirements:
  • Masters Degree in Business Administration from a reputed institute
  • One to three years of experience in Sales & Business Development, preferably in the Communications and New Media sector
  • Good understanding of Social Media Marketing industry.
  • Excellent communication & presentation skills.

National Head (Client Servicing)

Location: Mumbai, India

About the Role:
  • Will be designated as National Head - Client Servicing at Windchimes Communications
  • Will lead relationship management with clients and be directly responsible for strategy & planning and successful execution of projects
  • Will lead the servicing team for successful delivery of projects
  • Will report to Head Maven

Responsibilities:
Strategic Planning & Delivery Management
  • Developing strategic communication plans based on business objectives of clients
  • Setting parameters for project success and ensuring they are being met
  • Spearheading innovation for the client and coming up with award - worthy campaigns

Leading & Managing Servicing Team
  • Lead a team of Associate Mavens, Senior Associate Mavens and Planners to successfully plan and execute client campaigns
  • Plan and come up with creative avenues for project execution
  • Ensuring creation of interesting & engaging digital content
  • Ensuring timely execution, delivery and reporting to clients on projects
  • Heading quarterly & End-of-Project reviews; ensuring timely payments

Others
  • Identifying training needs and liasoning with support functions to ensure team is kept up-to-date on latest developments in digital media
  • Representing Windchimes at relevant industry events
  • Bettering existing processes to ensure superior servicing

Requirements:
  • Excellent leadership skills and ability to handle a team Strong interpersonal skills
  • Bachelors / Masters Degree (desirable in Mass Communications)
  • Eight to ten years of experience as a Communications Professional with a Digital / Advertising / Public Relations agency or in a Communications department in an organization. 2 years of Social Media experience.
  • Good communication & writing skills
  • Basic knowledge of Internet & Mobile applications; presence in key social media platforms