Indian Social Media Landscape

The time to write this post came sooner than I had planned. Like most new ventures, Sandhya and I too started Windchimes (in October ‘08) with business plans for the first six months and then for next 3 years. Six months because, in India, our financial year starts in April. We were not completely sure of the assumptions that we had made for making those and had to play it by the ear.

And well, it turned out to be better and soon we were out looking for a big place to set up and grow our business. That by the way, in Mumbai is never easy. We did find a place to our liking and parked ourselves here. What worked out better were the mavens we got on board – a young bunch of exciting people full of passion and energy!

I love YouTube. I think it is a brilliant concept and has given an avenue for self expression like no other. A random search on YouTube will reveal videos ranging from the truly useful to the sincerely bizarre. Some of my all time fave videos on YouTube include Where is Matt, everything from Common Craft and Bridal Skincare (what can I say… I am partial!). Infact Where is Matt with hits to the tune of 20,057,638, has got so big that Visa used it for their traditional TV campaign! Three cheers to the power of online video…

In India too one can see companies making the shift, with brands like Fevicryl owning a vault of over 50 DIY videos, each serving the purpose of helping a consumer understand how to use the product.

Now that marketers are increasingly planning to invest on online videos to reach out to their consumers, they also need to understand how to get more people to watch these videos.

Windchimes blog recently earned official badge of achievement as ‘Successful and Outstanding Blogger’. Liz Strauss describes in detail the idea behind running the successful and outstanding blogger program in detail and how you can earn it too.

She states on her blog that this badge is awarded to bloggers who “take the conversations to their readers, contribute great ideas, challenge us, make us better, and make our businesses stronger”.

Successful and Outstanding Blogger Badge

You can view the directory of all the blogs that have been awarded the badge. As Liz says, “Good Conversation shared can only improve the blogging community”. We couldn’t agree with you more Liz!!

An announcement.

Sally Hooton, editor of the DMI magazine, approached us recently to write an article on social media. It was our privilege to be associated with DMI, the world’s only global business title for direct and interactive marketers based out of United Kingdom. The article talks about social media in relevance to India in conjunction with our research on social media.

The article can be viewed in the online format on Page 36.

If you would like to download the article then do click on the Scribd Link given below.

I love Facebook.

There I said it. The reason I was having dilemma stating it openly was that till all this while I considered it as one more yuppie social networking site that will die a quick natural death. But I was wrong. And that only makes me happy. Having turned an entrepreneur, I have realized the kind of benefits I have reaped from its features.

So this post is to those features that each of you can use to promote your brand. Use them wisely and you will experience success whichever category your brand may be operating in. Here goes:

Let’s play the word association game here. Tell me what comes to your mind when I say the word December. Of course, Christmas, shopping, holidays….Predictions!! Yup, predictions that’s the one this blog post will be all about. What will the year 2009 hold for us?

I have put down my 10 predictions. Five of these are on a more socio-economic level at large. Most of these changes that I am predicting will be huge leap jumps in their own way and will be possible only because of extensive use and acceptability of social media.

1. Thought Leadership as a Strategy:

These days, it is not uncommon to see people seek value out of everything. And by value, I am not restricting it to price equation alone. Value could be delivered in the form of information, education, better quality or even better service. One of the key principles of social media is to provide value to its consumer. For companies and in turn their brands to survive, they will have to provide value at all levels to their consumers. Social Media will prompt companies to adopt thought leadership as a value in their manifesto in their area of core competence.