Posts Tagged ‘status update’

Use Facebook to promote your brand

Sunday, February 8th, 2009

 

I love Facebook.

There I said it. The reason I was having dilemma stating it openly was that till all this while I considered it as one more yuppie social networking site that will die a quick natural death. But I was wrong. And that only makes me happy. Having turned an entrepreneur, I have realized the kind of benefits I have reaped from its features.

So this post is to those features that each of you can use to promote your brand. Use them wisely and you will experience success whichever category your brand may be operating in. Here goes:


1. Start a Community:

As Facebook is all about networking, it is only right to start a community related to your brand. Keep the community generic in nature with the objective of adding value to people by providing them content – text or visual. Community allows people to join in and share their views. It becomes a good platform to interact and dialogue. Since all like minded people will join in, you know that all members would be your potential consumers. A word of caution here: Do not bombard them with only brand messages but try to be informative too. Community allows you to upload pictures, videos, write on walls, start discussions; basically enough opportunities to interact with people.

 

Windchimes community on FB

2. Profile Page:

Sections on profile page:

The profile page is the most critical and you must use it optimally. There are sections on the profile page that can carry your brand information which is easy for your friends to find. Given below are the pictures which highlight the places that can be used to guide your friends and fans to your brand website or blog.

Status Updates:

This is Facebook way of micro blogging. And they have got it right. It is one of the most used feature already. Its fun reading status updates of friends and then commenting on them. This feature should be used creatively to talk about your brand. Make it interesting, unique, creative, first ever whatever that captures eyes balls.

Status updates for announcements

Status updates for announcements

Using Tabs:

You can add tabs next to the Wall and the Info area as is shown in the picture below. Add other tabs like Photos, Videos, Blog Cast which will further help your friends find out more about your brand. Update them by adding relevant pictures, videos (ads in some cases) and blog posts. 

 

Make it easy for friends to know about your brand

Make it easy for friends to know about your brand

3. Incorporating Applications:

I have personally found several applications of great value. These should be added to your profile as well as your brand’s.

One is Simplaris blogcast:

This application automatically updates your blog feeds and publishes it in your FB account. So whenever you have added a new blog post, this app will get that feed and publish it in your profile thereby generating visibility. So all your friends would know that you have uploaded a new post without you having to tell them.

Update your friends about your new blog post thru FB feeds

Update your friends about your new blog post thru FB feeds

Second app that I like is Web Presence: Consolidates brand presence across platforms in one box

This app helps you in giving out all the places in the Internet where you have a presence. So this app consolidates all the presence in one box. So add on your blog address, your twitter account, Photo account on Flickr or Picassa, your videos on You Tube, your bookmarks on Delicious or Magnolia. Put it all in as this will help your fans connect with your brand on several other platforms too.

The third app is Twitter update. You can send out tweets from this app that is installed in your FB profile. This saves the trouble of login to Twitter separately. You can use twitter app and FB status updates as announcement platforms.

4. Creating Brand Page:

Facebook allows you to create a brand page where all the details about the brand can be added. This is more direct approach of brands connecting with people. Users can become fans of your brands thereby becoming loal ambassadors. The wonderful aspect is that fans can comment on the brand, its features and its advertisements. There are other features like Wall and Discussion Board where the conversations and discussions between the brand and users and even among users can be carried out. The fan page can be used by the brand to announce its on-ground events, invite users to participate in contests or update on new variant launches.

I recently become fan of Phantom sweet cigarettes that I enjoyed immensely as a kid. It was very nostalgic to find its brand page and I immediately signed on to become its fan. Now I get regular updates on what is the company planning as its new launch and I quite look forward to it!!

Fan page of Phantom Sweet Cigarettes

Fan page of Phantom Sweet Cigarettes

The golden rule that applies to all the above points is that the brand must be alive on FB. It must be updated regularly. There must be one person to accept and listen to user’s feedback on fan pages and communities. The action of each user should be acknowledged which makes the community active and ensure participation at all times.


How to use your status updates profitably?

Saturday, December 13th, 2008

Status updates are here for good. Love them or Hate them but if you are on social networking site, then you can’t ignore them. Status updates work by asking user the question – “what are you doing?” The user’s reply is the update that will appear in his or her profile.

There has been an ongoing debate on whether status updates should be qualified as form of micro blogging. Twitter, one the first micro blogging facility providing company, realized early on that people would want to write micro blog posts. Hence micro blogging allowed the user to answer that question in 140 characters. The appeal of status updates as important aspect of social media spread so quickly, that major social media companies like Facebook, LinkedIn, Google in Gtalk are offering it as a feature.  In fact Facebook even offered to buy out Twitter for that feature.

It’s surely a very non intrusive way of knowing what your friends and family have been upto over the past few days. While some of the status updates are funny others can be down right annoying – like ‘Am at work’. Nobody wants to know that you are at work.

I found our several creative, positive and financially rewarding ways to use status updates. A lot of it will also depend on how many friends you have.

User participation – This feature is important to better engage with your consumer. For e.g. “Who will be the winner of the reality show called ‘Big Boss’” Don’t be surprised with the amount of answers you can get for this one.

Brand Promotion – A very important tool for word of mouth promotion. It’s very common to read updates where movies, books, music being recommended by users. Also to promote websites and blogs which one can’t advertise in a classical sense.  Updates are used effectively by event managers to promote their shows “ XYZ singer or magician is performing in city ABC – come and book your ticket @ def@mno.com”

Announcement – Several of my friends in the media use it to announce their new shows and events launched by their news channels. All companies use it to announce their new product launch or new feature upgrades available.

News updates – Micro blogging was use aggressively during the Mumbai terror attacks to give out minute by minute update. Election updates or economic ups and downs – all find their ways as updates

Recruitment – I read this in one of the linkedin discussion where in all the employees of one organization wrote “Wanted a qualified website designer to work out of Mumbai”. Apparently they got 12 people submitting their resume over one day and they recruited one amongst them. This helped the firm save commission that they would have paid to the recruitment agent.

Or like Jeff mentioned on his status update “If anyone knows Latin, please contact me” and within 20 minutes 3 people contacted him and he got his work done.

Surveying – A random check of status updates will give out the most current and debated topics prevalent on people’s mind. It’s very apparent to map out what is holding people’s attention at that point in time.

Donation – You can donate your status as evident in the campaign that Facebook carried out to urge Americans to come out and vote. This created a huge movement and record number of voting ever in US history.

Saving your life – This one is the most bizarre tale but I had to include it here. Buck, a journalism grad student who was travelling in Egypt was apprehended by the local police authorities. But before he was arrested, he was able to tweet (i.e. update to his twitter profile) one word “Arrested”. His friend read that tweet and contacted the US Embassy and his school University of California at Berkeley, which sent a lawyer to get him out of jail. Phew!!

If Facebook came out with Fan page for status updates, I would be one of them. Write in the funniest, weirdest or the best use of status update that you have seen.

Read the post on how Facebook can be used to promote brands