I love YouTube. I think it is a brilliant concept and has given an avenue for self expression like no other. A random search on YouTube will reveal videos ranging from the truly useful to the sincerely bizarre. Some of my all time fave videos on YouTube include Where is Matt, everything from Common Craft and Bridal Skincare (what can I say… I am partial!). Infact Where is Matt with hits to the tune of 20,057,638, has got so big that Visa used it for their traditional TV campaign! Three cheers to the power of online video…
In India too one can see companies making the shift, with brands like Fevicryl owning a vault of over 50 DIY videos, each serving the purpose of helping a consumer understand how to use the product.
Now that marketers are increasingly planning to invest on online videos to reach out to their consumers, they also need to understand how to get more people to watch these videos.
An announcement.
Sally Hooton, editor of the DMI magazine, approached us recently to write an article on social media. It was our privilege to be associated with DMI, the world’s only global business title for direct and interactive marketers based out of United Kingdom. The article talks about social media in relevance to India in conjunction with our research on social media.
The article can be viewed in the online format on Page 36.
If you would like to download the article then do click on the Scribd Link given below.
This is the second section of the research that we have carried out on social media with respect to India. Do read the first section.
Part 2 – To map out the current usage pattern of social media of Indians
Q5) How much time do you spend everyday on blogs, social networking and uploading photos and videos?
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It is really surprising to note that more than 1/3rd of the respondents spend more than 30 minutes everyday on social media sites.
Windchimes wishes its readers a very exciting and adventurous 2009
There is absolute dearth of statistics on social media with respect to India or Indians. It is important to understand the prevalence of social media in our lives. There are studies indicating that close to 40 mn Indians are online. But really nothing beyond that!!
So what are these people doing online? How important is social media to them? How do they consumer social media? How is social media impacting the purchase behavior? How can marketers leverage social media platforms to reach out to their potential consumers. We carried out research to find out answers to these questions to help us understand and give an insight from an Indian context.
The research data that we are presenting is representative of 3 Indian cities; Mumbai, Delhi and Bangalore. While we have received responses from people from other cities but they weren’t statistically significant. The responses have been collated as whole and not individually of 3 cities.
In the second part of the series on – ‘Who is afraid of social media?’ – we continue to focus on the concerns that stop social media from playing a key role in internal communication.
- ‘Our culture is very different’
Yes it’s true that social media works better if the organisation has a young, tech-savvy workforce with a flat structure and a democratic and open culture. But there are enough examples across the world where conservative companies with an older workforce have met with social media success. All it needs is time, patience and consistent efforts.
It is important to recognise the company culture and customise your social media plans accordingly. You might have to tweak your plans and phase out in a manner that makes it more acceptable and easier to adopt. One needs to pay heed to the fact that even if the organisation has been traditionally conservative about communication, in the future the Digitally Advanced will form the ranks and their communication needs will be better met using social media.
I find most corporate communicators are wary of social media when it comes to Internal Communications. While they are more than happy to embrace social media otherwise; when it comes to marketing to the internal consumer, a very important constituency in any good communicator’s plan, they will not touch social media with a ten-foot barge pole.
Today, I will try to help you understand what stops most internal communicators from using social media to increase and strengthen relationships with their consumers – the employees.
In the old way of doing things, companies make use of intranets or websites as static tools. Employees can search and find, but have limited ability to participate and contribute. In the new way of doing things, things are interactive and collaborative and use social media tools such as social networking sites, blogs, collaborative research, discussion forums and wikis.
