Archive for the ‘Target Audience’ Category

Brands Personalize With YouTube Customization

Friday, August 16th, 2013

272-new-youtube-icons-previewThe explosions in the video content strategies have occurred because of the ever growing YouTube channel which is now the second largest search engine. Adding to this YouTube receives billions of views every month which is indeed the great potential for brands to be active on this medium. Not just upload the video, but brands can actually connect with their target audience on a global level. One cannot miss thinking about a custom YouTube channel!

Before we move on, let us clearly understand that there are three types of YouTube channels.

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Courtesy: Periscope

Lately have you noticed any brand or brands having cooler YouTube pages as compared to the others? If yes, then you might have also noticed they have super designs, amazing content, user friendly approach, shorter URLs, bold graphics etc. Well, these are none other than customized or branded YouTube channels.

Brand channels basically allow the marketers and brand managers to come out of the standard YouTube channel and customize their current channel by creating a true destination page. What you find in the end with this approach will truly be extravagant!

Customized channels are a sort of perk for the YouTube advertisers wherein later you have the benefits of using the channel for some advertising campaign as well. If, at some point you want to show Youtube icon on your advertising resources, you will need permission, which costs money of course. Furthermore, custom branded channels can also host contests once sanctioned by YouTube.

Viewer behaviours can be tracked through enhance metrics and tracking. You come to know the featres of your video which are good, bad, hot or cold, you can check the viewer increase or decrease. The best thing is that Google Analytics can be integrated for in-depth analysis and reports. Even third party tools for tracking can be integrated.

Get all the whistles and applauds for your brand with a customized YouTube channel and check the difference it makes to your overall brand performance.

Once you have thought of getting started with a custom branded YouTube channel, you can browse though this manual which has instructions on how to customize YouTube brand channels.

Here are examples of two beauty brands on YouTube doing well as customized channels. From thumbnails to tags, descriptions and design everything is up to the mark. Following this there are other brand categories like music, gaming, travel, fashion etc.

Be Beautiful gives an ultimate experience to its viewers and consumers.

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Tresemme offering hair & salon products and styles from professional hair stylists has an amazing customized YouTube channel.

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What is it all about YouTube custom brand channels?

Though content still remains the priority and something which cannot be avoided, with a YouTube custom brand channel every aspect of the brand’s page is customizable virtually. The complete brand look and feel can be integrated with coding and editing etc.

Now, you must be wondering ‘my brand already owns a YouTube brand channel’. Kudos to that! And of course the regular brand channel must be offering everything, from large header, to a background image, impression tags and last but not the least metrics and tracking. This is good! But, wouldn’t you want something best for your brand?

A customized YouTube brand channel can uplift your brand to new heights. You will not only engage users, but engage them in an interesting way.

YouTube Channels created for brands should be attractive enough to showcase the look & feel of the brand. A brand channel makes it easy for the clients to land to your brand’s page. Try combining these with other social media channels such as Facebook, Pinterest and Twitter for getting higher leads.

Now there is something that is very essential for brands to put all their efforts into. Brands are:

Creating content that the audience wants, like: product reviews, how-to-videos etc.

Optimizing Videos, important keywords, description and adding tags, titles, description in a properly categorized way.

Amplifying their brand’s link building capability by linking Facebook, Twitter, blog to their YouTube video page as it will foster to & fro of traffic thus, optimizing your search results.

Sharing, yes, sharing the video with as many people as they can as simply posting a video will be of no help. Share the link with people in your circle, if they like the link they will click & share. A great word of mouth marketing this is.

Click here to check out how YouTube’s top 500 brands are pushing creativity, bite-sized videos.

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A report from Outrigger Media has used OpenSlate‘s data to exhaustively research the top 500 brand channels on YouTube.

Brands that have a customized YouTube channel are a premium value-added source and can uplift the brand identity in a great way.

Customized YouTube brand channels still hold the uniqueness in terms of

Demographic Targeting wherein custom branded YouTube channels can restrict users according to the age, location or gender.

Design is always on the top when it comes to customized YouTube channel. All the elements can be customized according the marketing design of the brand.

Gadgets & HTML feature in branded & customized YouTube channels helps brands, for some extra functionality, add widgets to their channels and can also plan to embed their channel into their website as well.

Analytics can be viewed by both branded and personal YouTube channels. Still, branded & customized channels have an advantage to add third-party analytics if required.

Brands can also work towards personalizing their channel by handling the new changes and optimizing the new options available:

Create a Welcome Video

· In order to optimize the options available for YouTube’s brand channels, brands should take note of the below points:

· Create a welcome video that is geared towards viewers who do not subscribe to the page

· Keep the videos very short and compelling

Personalize your channel

· If brands are looking for ways to drive their traffic to their YouTube brand channel to other social media platforms they can personalize it.

· They can do so by adding a large header image called as ‘Channel Art’, a great way for brands to present their brand picture in a well sorted manner.

Organize your content

· In order to make your brand YouTube page looking neat, fresh and well structured & updated; it is very essential to categorize and organize the content that is available on your YouTube channel.

· YouTube enables its users to re-organize their content.

· Businesses can optimize their content on YouTube in such a way that users generate interest for browsing through your videos etc.

Check out an amazing Infographic on how one can optimize their brand/business YouTube channel. Click on the image to view.

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Courtesy: http://www.brafton.com/infographics/top-10-ways-to-optimize-your-business-youtube-channel

In a nutshell, a customized YouTube channel

  • · Can make your branded video seen by billions
  • · Will show up on Google search instantly and attract a lot of potential customers
  • · Easily links to your websites or social media platforms etc.
  • · Provides a backlink to the website your brand has, thereby boosting your SEO

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Honestly, YouTube’s new look and design is turning out to be an interesting step towards the right direction. YouTube has very nicely managed to add a well sorted layer of user experience & brand factor, which eventually gets better day by day. An evolution like this will soon prove extremely valuable to YouTube channel owners.

Brand marketers have already begun to embrace a constant, pervasive video content strategy for their brands. What their brands do on other social platforms like Twitter, Facebook etc. will always help them build engagement and identity. But the brands which make an active presence on YouTube have a great potential to branch out to success? Do you agree with the same? Share your thoughts.

INFOGRAPHICS: The Next Big Thing

Wednesday, July 17th, 2013

imageIt is strongly believed that a .jpg is worth a thousand .txt’s as it only takes a split second to see a picture and a lot more to read a text. The time has come for brands to visualize their data and convert their brand ideas into Infographics. Let’s see how they can rise with the benefits of Infographics on social media. An infographic, which ideally means “information graphic”, is basically a clear visual representation of information or data. Due to their design and structure, infographics are believed to foster enhanced content recognition & information retention. Marketers and brand managers can add this to their brand content strategy for a stimulating benefit & outcome.

Accelerating decision making to a great extent, according to topmarketingschools.net Infographics that are relevant, timely and executed properly have a potential to reach upto 15 million people.

With the influx of social media and the shift of information or news sharing in a digital format, infographics make place for brands that have a story to tell which can be encapsulated in colourful graphics and colourful pie charts. Infographics can be used in annual reports, presentations, research content, newsletters and blogs. Consumers want the information that we share to be visually appealing & not text based. Majority of people are visual learners only. More than 80% of learning is visual. People can only remember 20% of content they read.

Well, why don’t you have a look at what Infographics are all about before proceeding?
Just check the Infographic below to witness how data visualization is a great visual treat.

Click the image to view it in a new window.

infograph_windchimes_Final

Embed Code:

<iframe src="http://windchimes.co.in/newsletter/vol69/embed_code.html" scrolling="no" height="1830" width="600" frameborder="0"></iframe>

Copy the above code to embed this Infographic on your website & share.

Infographics:

  • · Communicate a message
  • · Present huge data or information in a compact way
  • · Analyze the data in order to discover cause-and-effect relationships
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Infographics are composed of:

  • – Visual Elements
    Colour coding
    Graphics
    Reference icons/symbols
    – Content Elements
    Time frames
    References
    Statistics
    – Knowledge Elements
  • Facts
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How do they matter for brands?

Digital marketers have already started creating infographics. It can be a great resource for firms that want to widen their marketing horizons. Pinterest had already taken place on social media with a visual treat that it offers. The pace with which this platform is moving is even quicker than Facebook, Linkedin & Google+. Understanding the potential and reach Facebook had also introduced the Timeline Update in February 2012 showing an increased level of photo engagement.

Using visuals is yet another way to survive the game of social media marketing. With Infographics you can describe your brand. You can simply transform the information you want to share into blocks of pictures that are bold & attractive. It is indeed a fun & unique way to reach millions of people.

  • · They are visually appealing
  • · Foster brand exposure through Social Media
  • · They are cost effective
  • · They compress the information & communicate easily

Brand managers should definitely integrate Infographics to their online marketing strategy. Going by the online space where people have too little time to sit back and read , a visual treat will be welcomed and appreciated to a very large extent.

  • · Brand will first have to find a story to tell using the statistical data they have.
  • · Drive traffic by posting it on the brand page or website
  • · Post & share it on Social Media. You can tweet, post, pin & share.
    • · Include a little bit about your company with your web site URL at the bottom, use it as Link Bait. In case someone shares it you still retain the credit as the creator.

Readers absorb the important information from infographics & feel motivated to share it across platforms. Yes, it has to be that effective! Ideally, Infographics can fit any topic provided it represents data that is necessary and relevant to the readers.

ROI of Infographics

imageIt is essential to measure the business performance of Infographics. The business objectives, organizational culture you operate in & your definition of return on investment (ROI) contribute to this analysis. The ROI is calculated with a formula which is: (Gain from an investment – Cost of the investment) / Cost of the investment

Your content marketing plan would be considered beneficial if its able to show ROI and is able to be measured. The basic costs are associated with design, development, publishing & promotion of your brand’s infographic. It might not be important to measure the direct association between the infographic marketing efforts & revenue but, it is very important to analyse & measure the association between resource allocation & marketing performance.

Measuring the Value of Infographics is another method that evaluates both, the tangible & intangible benefits of this communication & marketing tool over a period of time.

Tangible metrics signify the exposure that your infographics are getting across different digital & social media platforms:

Inbound links

  • – Use Google Analytics & Google Webmaster Tools can be used  to calculate the number of sites that link back to your infographic content.
  • – Incorporate an embed code to track people who copy & paste the code to embed your infographic on their sites.
  • – Back links, apart from measuring the awareness, also provide insight into the types of people & websites that are publishing your infographics.

Page views

– Use Google Analytics to measure how many page views & unique views each infographic on your website, page or blog is generating.

SEO ranking

– Use RankChecker to clearly measure the page rank of your infographics on major search engine, Google.

Searches

  • – Use Google Analytics to check the number of finding your infographics by using specific keywords.
  • – Understanding top industry search words will help you refine your keyword optimization in future infographic titles.

Engagement

– Engagement level with your infographic content is measured.

Subscribers

  • – Use analytics functionality to each application you are using to calculate the subscribers to your content across digital channels.
  • – These metrics only reflect your potential audience reach and also not all your subscribers would be able see every infographic that you publish.

Comments & Social Sharing

  • – You can track the comments & their tone for each infographic you publish.
  • – A social media dashboard tool like the Hootsuite can be used to calculate the tweets, mentions & shares on Twitter, Facebook, LinkedIn, and Google+ respectively.


Intangible benefits
are coupled with using infographics as an external & internal communication tool.

External includes
Building relationships with media, organizations & influential individuals, experience with your brand and the credibility of your infographic offering insight on your organization as a thought leader across the industry.

Internal is based on communication, learning and decision making.

Reasons why the Infographics and Data Visualization work are:

  • – An attractive & compelling visualization of data or information you want to share saves people from Information Overload.
    – People usually have a very short attention span, so to convince them in this little time, an infographic works & catches people’s eye.
  • – Complex information, data, statistics of becomes easy to understand when represented visually.
  • – People remember only 20% of what they read, so data visualization helps in stabilizing the lowering reading retention rates.
  • – People are too busy to check the data you publish everyday; by designing something visually enticing, higher engagement level can be noticed.
  • People love sharing visual imageries or infographics on social media that are easy to grasp rather than the textual posts.
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INFOGRAPHICS on SOCIAL MEDIA

Infographics are here to stay in the social media world. Firstly, the visualization of data is the ultimate key to great social media content. On social media consumers have the ability to share your infographics on Facebook, Twitter, Pinterest & Google+ leading to greater engagement levels. Therefore, high definition infographics will be marketed through your readers who would love it & share it.

Readability Less is more. Create infographics to speak your brand message, data or statistics. Do not add too many images. Simply, maintain a balance.

imageShareability Include your Infographic on all the social media channels of your brand. They can entice a lot of viewers to your brand. When a user likes your infographic, the possibility is either he will bookmark it or share it with his online friends. Therefore, with so many sites linked together, there lies a great potential for your infographic to go viral. Make sure it is unique!

Search Engine Optimization Even the SEO experts are exploring the possibilities of a good branded infographic. Infographics are designed for social sharing & are a highly effective form of link bait which can be used to increase inbound link numbers improving a website’s ranking & provide search engine optimization significance.coming to your mind is what type of infographics are loved the most pr work best? Well, it varies from industry or sector to sector. For some sites it might be charts & graphs for their statistical data but for some it might be pyramid or a map.

Whatever it is, it has to be interesting enough to keep the viewer on your site.

In a nutshell,

  • – Infographics can be read quickly. Great for those pressed with time
  • – Explain complex issues in a simplified visualization version
  • – As infographics are mostly vertically-shaped, the module would show a fragment while enabling the users to click to enlarge
  • – Research all the facts and statistics
  • – Develop and present a logical story.
  • – Reference facts & convey the message quickly
  • – Draw conclusions
  • – Include your URL on your infographic
  • When it comes to designing an Infographic just keep it simple as ‘Simplicity is the best policy’.


Be clear
by limiting the information overload
Think in colour as it influences the users in a great way
Be verifiable to display your data a trustworthy source of information
Appealing to the eye is what your infographic should be. Period.

Check out Visual.ly, which launched in 2011 & currently hosts more than 16,000 info graphics. It is the world’s largest community platform for data visualisation. Here, the company’s success has been a direct result of the response to the infographics & their ability to tell a story effectively but more importantly, to serve as a useful tool. For few content marketing infographics that work. Click here

If you are thinking of how to go about making an Infographic, watch out this space for more!

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With the growing popularity of Infographics, it is surely going to be the key online success for brands if conceptualized, designed and implemented correctly. As a brand manager how do you value an infographic as a part of your brand content strategy? Would you try incorporating them in your next content plan and measure its effectiveness? We are sure you will be surprised by the amazing outcome of this visual representation. Do share your thoughts.

Content Marketing: Brands Need to Gear Up!

Friday, March 15th, 2013

content If marketing is a pie, then content marketing is definitely the bigger slice of it. Most of the brand managers, marketers, companies and/or sectors would agree with this statement. Content marketing is indeed the most appealing trend of this year. If done right, it can create wonders to leading to traffic and driving sales. The key to this is to have a plan, a plan to target effectively & grab your target audience’s attention. There is no doubt about the fact that social media & mobile marketing have also showcased content to be supreme. Brands therefore, are now creating original content to engage customers. If B2B sector is taken into consideration, here the brands foster content usage by positioning company as a thought leader to the customers, producing demand.

Consumers also want a lot of information now and at the same time they want to make their own decisions. In that case brands need to provide valuable content to build trust.

Following all the changes and strategic developments happening all year around, this year marks some of the fantastic content marketing trends, when implemented correctly are sure to drive the business and brands to a great level.

Last minute web plugs, ad hoc promo driven microsites and integrating a social media strategy as an addition won’t work anymore! For a healthy and successful way forward, strategically planned content and distribution supported by well done research & inputs is the key.

Traditional publicity and content marketing differences are many. Just have a glimpse:

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Source: http://blog.kissmetrics.com/guide-to-content-marketing/

Moving on lets talk about the Social media & content marketing trends

Case studies, evolving as the most important part of content marketing are very essential when it comes to products & services. From “how it works” to “this is what I need”, case studies provide all the information related to a particular products.

E-books fill the space of B2C content marketing wherein all the questions on how to get the most out of a service or product will be a part of the content. A content that creates a comfort zone for buyers is another essential part.

Storytelling is become the most liked trend today. With everyday happenings on the social media platforms and content overflowing from all ends, some of the amazing stories are sure to get an edge. Here businesses can add that personal touch & experience with real examples and share it with people, the content they actually want to read.

Blogging by businesses will take the lead in times to came, infact it is already considered as the foundation of all sorts of content marketing actions. Blog encapsulates all types of content, posts, e-books etc. followed by links to the content in the blog.

Creating enough and original content might turn out to be the biggest challenge for content marketing. Marketers would be pressurized to come up with content based on superior quality & originality.

Social media will stand out as the most popular channel with Facebook, Twitter, Linkedin etc. distributing content that is liked and shared by people. The content can also be stored in the blog and shared with the social media platforms when required.

Content marketing goals would be sales & retention wherein B2B content would spawn leads & sales and B2C brands would move ahead with a goal of retention & generating word of mouth.

Content would be used all over. A single piece of content would be distributed & stretched to almost all the platforms where marketers will try to maximize their value. Revamping the existing content will also lighten the creation of content.

Mobile optimized content is creating buzz. Creating a mobile friendly content with a click to call option is sure to give you an edge over your competitors. From blogs, websites, case studies, e-books, videos and all other content should be made mobile friendly.

Content curation might be used as an alternative as marketers who fall short on time to create their own piece of engaging & original content shift to curation. Curation would include churning out the best content and sharing it across the social media platforms. It will lead to the brand losing its value & visitors to the page, at the same time being known as staying updated. A proper balance of original and curated content would be a good strategy.

Video would be the greatest trend with amazing video content. If you are planning to go viral with your content, then video is the answer. Short videos with easy steps to follow are good enough for engaging people who further share the content. Compelling content is the need of the hour for longer videos to make people sit back and watch. It should be shareable and eye catching. That’s it!

Infographics are a rapidly growing content format which have the visual appeal & information that is easy to understand and share.

Targeted content will get more results. Understanding the interests of potential customers and creating content based on that would foster engagement. Exploring on the buying behaviour of people will help generate targeted content.

E-mail, the most used and effective marketing channel can be leveraged by understanding the marketing goals and designing the communication to influence the buyers or consumers.

Budgets. There won’t be any slash down when it comes to content marketing. There would be increased spending on the same.

Gamified content strategy is on the rise. As the customers are getting influenced by online activities etc., they are expecting gratification to interact & engage with brands online, content that renders entertainment, learning & rewards is appreciated in a big way.

Expanding Social Media and its users generate a challenge for marketers when it comes to designing the content marketing strategies. Social media will continue to stand out as the greatest resource of real-time content distribution which is rising amongst the audiences.

Understanding the content & digital link is important. Content strategies need to be designed keeping in mind the digital strategies. Anybody could get the likes on Facebook, but what makes brands stand out is what they do with those likes. Its about the target audience and engaging them with content that brings them back everytime to the brand page. Facebook likes are not the content. Content is now also linked to SEO.

A breakthrough content backed by a strategically thought idea that the businesses or brands can deliver across platforms is the strongest step towards success.

Have a look at this, the anatomy of Content Marketing.

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Image courtesy: contentplus.co.uk

Brand managers and marketers are on a constant run to look out for ways to build consumer engagement, acquire and retain them. In order to win the race of attracting the target audience marketers will have firstly capture their minds with the product, offers etc. and secondly create connecting content.

Lets see what Zomato.com, that offers restaurants listings of restaurants, food reviews etc. did. It also has Android & iOS apps that are easy enough to use. It is also active on Facebook & Twitter garnering amazing likes and fan following.

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Zomato engages with its customers regularly on these social media platforms. They constantly urge their customers to praise the food etc. and also stay clear of being praised and promoting itself everytime. Recently, they came up with Food Porn Site to get more visible, where people could look at pictures of scrumptious & luscious food. Zomato also regularly maintains its presence on blogs & sites to escalate their reach and visibility.

COKE

Coca-Cola strongly believes in content marketing and therefore it is their core strategy of Content 2020 advertising strategy mission: "All advertisers need a lot more content so that they can keep the engagement with consumers fresh and relevant, because of the 24/7 connectivity. If you’re going to be successful around the world, you have to have fat and fertile ideas at the core."

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Click here to watch.

COLGATE

Colgate provides an online Oral and Dental Health Resource center with videos, interactive guides, and over 400 articles. It’s a great example of a brand seeing itself as a publisher and using its depth of knowledge to provide valuable information to people, which is the key to content marketing success. Even a two person company can pull from their experience and expertise to create blogs, e-newsletters and e-books in an organized and effective way that reaches prospects.

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GENERAL ELECTRIC

General Electric used content marketing to tell the story of the 132-year-old brand through different content channels. They used the content tactic Ecomagination, which is a forum for fresh thinking and conversation about clean technology and sustainable infrastructure. According to Katrina Craigwell, Digital Marketing Manager at GE’s belief, “At the end of the day, if the content isn’t good enough for the end user to want to share it with a friend or colleague, we haven’t quite succeeded.”

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So, it is evident how brands are constantly updating & innovating their content, offerings and approach to connect with their customers. Also the way social media platforms are used, it beautifies the brands’ marketing. Content is surely the king as it is encouragingly served & shared to a large audience in multiple ways.

Recently, there was a brand owner’s summit where it was showcased how "Brand marketing has given way to content marketing". Check this link to read through!

A proper plan, relationship building, long term thinking and consistency helps a brand go long way with its content marketing.

What clicks through is the relationship that a brand builds with its influencers and consumers etc. They help drive in traffic by posting and sharing the content from website to various other networks.

Content is the heart of social media. It is the life savior of branding campaigns. Don’t you agree? Yes, it is. It is a lot more than an SEO, a tweet, blog or Facebook post etc. Need to create an original content is very essential. A content that moves away from brand messages to the one that’s relevant & approachable for consumers.

For a content that is not only significant but exceptional, one should aim to create, curate, plan & collect the same.

In 2012, there was a great rise in the use of images in content marketing with social media platforms like Pinterest & Instagram followed by Facebook, Linkedin & Twitter which focused on imagery. With the beginning of 2013, content marketing has evolved yet in another great way.

Brands and organizations need to plan a framework for their content marketing. They have already started looking out for media platforms to purchase & bloggers to manage the same. In almost every industry there is a great prospect for a appropriately planned content strategy.

Times ahead are now going mobile.

Mobile web browsing is also expected to outdo the web browsing through desktops and laptops. Content marketers will therefore have to create content suited to the mobile lifestyle.

The website should be designed in a way that is compatible with the smartphone. And with smartphone users and consumers increasing every fraction of a second they always expect the content to be readable on their mobile devices which they carry almost everywhere they go.

These trends are a witness to a movement that was prevalent for years and now trying to reach a larger mass. Brand managers and marketers have also come to a conclusion that social media channels are not that effective without an appealing content to engage. How would you analyse the role of content in the World where the complete consumer behaviour has changed? Don’t you think content is the most eminent marketing strategy? Do you think 2013 will be the year of content marketing with innovations & intelligence? It is expected that the applications would be developed to improve the efficiency of content creation. Would it help publishers to polish the performance of their content on web or social media? How would it improve the ROI?

Catching the viral fever

Monday, December 5th, 2011

Viral-VideoYou would have had to be living in a different country to have missed the Kolaveri Di rage. Over the last couple of weeks, everything and anything seems to have led to this one piece of music video. From brand ads to political uproar and even a famous singer’s son making his version of the same, Kolaveri Di has had the spotlight firmly fixed on it. So what are viral videos? What purpose do they cater to? Here is an insight in to those videos that make the world catch a fever!

 

Prescription for a viral video

Viral videos are user generated content events, acts or largely ideas, made using a mobile device or any other video camera for simple consumption. The idea is to share the work on the web but the outcome is a huge buzz. This generally happens via multiple shares across various social networking platforms like the Facebook, Twitter, YouTube etc. thereby giving the content a cult status.

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Click on the image to see the video

For most part, these are videos that are made without any direct intention of promotion. Many viral videos are simple homemade videos with animals, kids or even text and graphics. The insanely famous video ‘charlie bit my finger’ and the sequel, ‘charlie bit my finger – again’ that spawned off based on the popularity of the original one that was released on May 22, 2007 rose to the charts with an astonishing number of views (389 million as of November 2011) and people are still viewing that.

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Click on the image to see the video

But a lot of these videos are brand backed. Although, while launching the video, the brand is generally underplayed. It is only when the buzz builds up and has caught enough eyeballs that the brands start claiming their success.

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Click on the image to see the video

What’s making the temperature rise?

For any 21st century marketer, it becomes crucial to tap onto any medium that assures the brand presence is reverberated across various target groups. An increased visibility or mind-space is the first step towards selling any product/service today. With an increasing number of people who are getting added to the digital world each passing minute, the database of prospective buyers are on a parallel rise.

Traditional mediums like TV and radio are not just making a cut primarily because a major chunk of those who used to spend time on these mediums have migrated to the virtual world. The average time an urban dweller (not only restricted to metros) spends on internet today is much higher than what he spends in front of a TV or while listening to the radio. Also the cost of making such videos would be a fraction of what an ATL campaign would cost.

An incredibly successful viral video campaign is that of ‘The old spice man (Perez Hilton)’. The video has the main character talking to women about, ‘the man their man could smell like’. Within no time it started going viral and it reached to such heights that the same concept was carried forward as commercials.

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Click on the image to see the video

Season for viral

In most cases there is no definite time when a video should be uploaded. The thing about a video going viral is that if it’s properly edited with enough good content to keep eyes glued to it, chances are that it will in due course gather decent views. Of course there are few videos which are event and time specific that are released to maximize the benefit of prevailing crowd sentiment.

A clear example of the same was the video leaks of the chammak challo song from the film RA.One. People were already waiting to see how international superstar Akon would sound singing a Bollywood song when the video hit the social media platforms. And within hours, the video had garnered thousands of views. The fact of the matter is that although there is no foolproof time that can assure a video going viral, carefully releasing one in tandem with a stirring event can spell wonder for brands.

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Click on the image to see the video

It’s getting hotter

Although there is no hard and fast way to determine what will become viral, a simple idea that lets the viewer have an insight to some really interesting, entertaining or unseen footage will make the cut. There is no upper limit to the viewership that a viral video can achieve as compared to the ad spends that a brand is restricted to.

Combine this with the number of people who are getting on to these platforms and the further rise in users through mobile phones presents an incredible scope for brands to invest in viral videos. They not only come across as spontaneous but also are far more entertaining than a typical tvc.

While the fact remains that not everyone who uses internet would have plausibly view it, chances are that they would’ve heard a mention or two. That’s what internet does right? Spreads information like a wildfire.

Insight in to new Facebook Insights: Part II

Tuesday, November 1st, 2011

Insight in to new Facebook Insights Part I

 

Continuing our discovery of the new Facebook Insights, we would now look at growth measurement tools that have been incorporated.

Section 3: Growth Measurement

3.1 Like Sources

Facebook included Like sources in the previous iteration of analytics, but this is now more advanced. This number used to be fairly arbitrary as organic Like sources within Facebook were simply expressed as ‘unknown’:

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This has now been expanded upon to give a much more accurate view of how people are not only finding the Page, but also how they Like it. Importantly, this is split down for the different functionalities within Facebook. So, for example, one can now see how many Likes the page is getting as a result of another Page posting a link to the brand Page :

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3.2 Demographic Reach

While Facebook offered access to the demographic breakdown of fans, now it gives the admins the ability to see the demographic breakdown of active fans. This shows information on age, gender and location for anyone that was exposed to the content, whether they are a fan of the Page or not. As this gives a more accurate indication of who is actually engaging with the content, one might find that if the demographic breakdown here is different to the demographic breakdown of the fans, then you need to adjust the content to better suit these engaged fans.

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3.3 How you reached people?

This graph will allow admins to plot different visits to the Page based on how people were exposed to it. That is to say that if most people are finding the Page through ads, then there is a need to improve the organic content.

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3.3.1

Another insight is ‘unique users by frequency’ that gives the average number of times someone engaged with a piece of content. So, for example, one can now see how many people were engaged with your content once, versus the number of people who were engaged with the content 3 times. This counts people that viewed the content, as opposed to commenting or Liking for example.

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Verdict:

Overall it seems that Facebook has really jazzed up their insights with tools that give more or less a complete picture of the expanse to which the page admin can monitor developments without having to rely on external softwares. The various new tabs, sub tabs and sections introduced give a real time happening about the brand’s engagement with not only its primary audience (users) but the secondary audience too.

This development also means that as an owner one can gather various data and analytics and determine the course of the page. What kind of content is a hit with the users, what’s not, what will perhaps be received with much enthusiasm, by whom, how etc.

With features such as the Timeline and Subscribers already gaining popularity, carefully integrating the insights with these could only spell wonders for brands. Of course, it does not take away the fact that it becomes a little too complicated from a strategic viewpoint and the results are yet to be seen.

Insight in to new Facebook Insights: Part I

Tuesday, November 1st, 2011

Facebook Insights had always been a handy tool for page owners irrespective of the size they command. It always provided information about how to make the page even better. Last month Facebook launched a new version of Facebook Insight. Many had speculated it to be a paid service, but so far Facebook is not charging anyone. Here is a look at how the insights have evolved.

Section 1: Reach Measurement

1.1 Friends of Fans

Facebook advertising provides the option to target friends of fans. Essentially this means that the ad will only be shown to friends of people already on the brand page. Now through Page Insights, one can see the total reach of ‘friends of fans’. This is an important number to keep an eye on, as it will ensure that when someone engages with a piece of content on the Page, their friends are being alerted to it. It gives a more accurate reflection of your ‘ambient’ audience. i.e. those who might not be fans of your Page themselves (as this number excludes current fans) but who may have been exposed to your message :

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1.2 People Talking About This

This is the most hyped feature that Facebook has introduced. It gives a figure, for the time period that one selects, of the number of times a post was generated about the Page, including links in personal profiles, or posts in which the Page has been tagged in.

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Within this new metric, one can see a demographic breakdown of people who are talking about the Page by age, gender and location. One can also compare the viral reach (the number of people who saw your Page), compared to ‘talking about this’ (the number of people who actively created a story). As reach just takes into account people that were exposed to your content, this figure will always be a lot higher than those people talking about it. Individual ‘story’ can be compared, for example the number of times someone tagged the page in a post or photo:

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1.3 Weekly Total Reach

Earlier for a post on Facebook Page one could see the individual number of impressions, but not the cumulative total. Now Facebook has introduced a feature that gives the weekly total reach, which is the number of times someone has been exposed to the Page, either through a post, a friend commenting, or through an ad. One can see the percentage change over time, thus, if there is increase in fans but the reach is going down, brand may need to think about creating more engaging content, so as to grow organically:

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Section 2: Post Insights

2.1 How viral is a post?

Facebook ranks the posts in order of engagement, as before, but this has been massively expanded on. Now, ranks also show a number of different metrics, which cover : Reach (the total number of people that saw your post) ; Engaged Users (people who interacted with the post in some way, such as clicking on the post in their newsfeed or leaving a comment) ; Talking About This (the number of people who have created a ‘story’ from your post, such as leaving a reply or sharing with friends) and Virality which is slightly more complex. The ‘virality’ of a post is expressed as a percentage of people that created a story about the post, against the total reach. Seeing the posts in this way allows brands to see the content that clearly worked, or didn’t work:

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2.1.1

One can then expand on a particular figure, to get more detailed insights. Clicking on ‘reach’ reveals a breakdown of whether that reach came directly from your Page activity, Facebook Ads, or whether it was viral (fans generating stories)

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2.1.2

Clicking on ‘engaged users’ shows: Other  clicks (clicks on other parts of the post, such as the name of the person that posted it) ; Link clicks (the number of clicks in a link on your post) ; the number of stories generated from the post, by fans :

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2.1.3

Clicking on ‘talking about this’ allows people to see whether these stories generated were someone who likes the post or sharing it:

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Click here to read part two of this post.

Social Universities

Saturday, October 15th, 2011

The question about digital technology and its place in academia is one that is yet to be clearly answered. Understanding the benefits and costs of using digital technology is crucial when deciding if a particular tool, site or package may be used in universities.

              Harvard Twitter

Harvard University Twitter Handle

Universities are constantly exploring new ways to use social media to fulfill their missions of engaging and sharing knowledge with their constituents. Here we look at few ways in which universities can use social media without distracting the students.

Reaching out to the world

Social media tools like Facebook Pages have given universities an opportunity to speak to audiences on their own, reaching thousands of people interested in keeping up with news at the school and connecting with others on the social network.

                    Reaching Out

Insight to the campus life

Perhaps the most common way, and the way in which most of us use social media, is sharing information about ourselves or things we find interesting. Because universities are educational institutions, they use social media to highlight their experts, as well as the resources they make available to the public/student. The point is to try to educate and provide a glimpse into what the institution is like.

               Highlighting

Showcase work

Aside from sharing news and information, social media is often used in showcasing student and faculty work. That can be as simple as featuring photos taken by students through a photo album on the university’s Facebook page. Or it can take the form of an elaborate YouTube video by students as a class assignment. The idea is to let the general audience know what kind of work is being carried out in the university.

               Showcase

Getting Innovative

Rather than just use social media to promote specific events, some universities employ the tools to provide a place for the university community to engage and participate in the event as it is happening. This can be done through live streaming videos or collecting tweets during commencement through a common hashtag. This allows students and others to report on the event happenings as if they were being attended.

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Hashtag Communications

Emergency Service

Emergencies and tragedies do happen. With the growing popularity of social media tools like Twitter, some universities are finding it easier and quicker to spread news during an emergency by complementing their e-mail and text alerts with a Tweet and a Facebook message or post. The University of Minnesota has an Emergency Notification group on Facebook that it uses to blast messages to its 2,300 members during a case of an emergency. It provides another way to reach students who spend a lot of their time there during critical situations.

Alumni Relations

Another key element of using social media is to keep the alumni body connected. With ever growing number of students passing out each year, keeping up with everyone becomes a task. Universities have utilized the services of groups and pages to get the alumni members stay connected. This not only helps connect various batches, it also gives opportunity to draw on resources that may be readily available to the university through its ex students database.

                    Alumni Relations

Providing Jobs

The key element of Universities is to provide jobs to the students. Some universities have used the social media platform to source out placements for students through the alumni members. Alma Mater is the best starting point for placements and a connected alumni cell with placement cell has made job search that much easier. The secret groups of Facebook seems to be a very popular tool not just to get fresh offers but also to source out the best job change for the members.

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Job Forums

The benefits of social media to help students search for information, learn to communicate effectively and work collaboratively are well documented. There are resources to help academics consider the advantages of using social media in universities. They provide advice on using blogs, social networking sites, social bookmarking, collaboration, presentation and information management tools, and more for academic purpose. All it needs is for the universities to cease the opportunity and use the tool in the best possible manner.